Speedway SuperAmerica
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Category: Automotive
Contact Information All Locations, Louisville, Kentucky, United States
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Speedway SuperAmerica Reviews
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Linkcoder
April 5, 2011
Misleads Customers
All the Louisville stores hang big signs that promises Marlboro cigarettes in stock or you get a $10.00 Gift Card. All the stores have since stopped stocking select types, an example is the Menthol Soft Packs. When I ask for a carton & they advise they are out of my selection, they refuse to give out the promised gift card. Then I ask for the gift card they advise they can not give it because they have other Marlboro selections for me to choose from. If they do not want to stock 'my selection', they should not mislead me by hanging the big sign with the promise on it. So this makes me have to go to another retailer that stocks what I prefer like Krogers.
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ram61
September 12, 2010
harassment
My son was recently fired from a super america . He was constantly targeted by the regional manager. So now he's fired and the regional manager is accusing him of all type of thief. The manager claims they have been tracking him for months, which is a bunch of lies. To add insult to injury, one of the shift leaders is telling all the local super america empolyee's about how much is stole, which is really BS.
I wonder if these morons they have as managers realize the legal ramifications of slander and defamation, malicious prosecution and forced confessions.
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jennieb
July 31, 2010
bad management
i was an employee for speedway super america for over a year. i went from being a csr to shift lead 1 then moved up to shift lead 2. i was told that i was doing a good job and that i ws co-manager potential. i would not have minded managing my own store one day. i liked my job and did all i could to please the customers. i had customeres that would only come to me and a strong team that never gave me any problems nor negative attitude. well turns out one day i had found a gas card outside in the parking lot and put it in my pocket. i know what i did was wrong and i will admit that to the very end. i should have turned it in and let that be that. well the regional and my manager called me in the office one day and asked me if i stole the card out of the office. i stated i DID NOT take it out the office you can look at the camera and see i found it outside. well i was told even tho it was found outside it was still speedway property and was i willing to make things right. i said i would tho if i went outside and got injured it would be on me not speedway. so i decided to make things right. he asked me again if i was telling the truth and i said yes i was. he then said i hope you are because i would hate for your son to grow up with the liars mentality. now there was no reason for him to bring my son up in this conversation and i stated very clearly do not bring my son up again, he has nothing to do with this. the regional steven then stated that he wass only making a comparison and i stated again do not bring my child up into this conversation. so they wasnted to suspend me saying i was an asset to the company and thus i decided to quit because not only did he mention my child which was inappropriate but there have been ongoing situations with the new manager. she was constanly downplaing the csr's. and told me screw the csr's i dont care about them at all. now in management you know that the csr's are what keep the store running when you are not there. so to treat and speak to them in such a fashion is very unprofessional. when this manager first came to our store she was constantly saying i dont know why im here, i hate this store, am i being punished, so on n so forth. right in front of the employees. that is not the attitude you want to present to your employees at all. so now her i am working in a store where all of a sudden everybody just wants to quit because they feel unappreciated. i was told to not ever schedule my manager to work with an employee because she cant stand her. i was also told by my regional that when the other sl2 speaks he wants to scratch his eyes out. what is that!! how are you a regional and how are you a manager. now the rules state that managers are not to affiliate with workers outside work very clearly but here the manager is hanging out with her friend which she just had transferred from another store. they go out drinking and i hear of the fun times they had at the bar. so now i decide i quit. i do not want to work for a company that treats their employees this way. i have skills that will benefit any company. and that is what i have done i am working for a better company now. so now i have to go in to speedway and get my check stubs which legally they have to give me. i see my coworkers outside and so i stop to talk to them. i proceed to go inside and get my belongings and speak to my ex co worker for a moment and notice that the manager is now wispering under her breath to the same friend that she goes out with and they are looking at me while doing so. i pay them no mind. come to find out the co worker i was talking to outside got in trouble for talking to me later on that day. the manager checked the dvr and called the regional manager and then called her in the office stating she is not allowed to speak to me. which i dont understand since i do not work for the company anymore. and not only that they do not want me in the store because i may bring negative vibes to the store. now wwhen i was in there i had spoken to a long time customer and everything was ok. i was happy smiling never once bashing anybody in the store. so why am i being told that i cant come into the store that i had quit from because i might bring negative vibes?? i cannot belive that this has happened and that such ignorance is allowed to run a store let alone a region. i will be making a complaint to the corporate office of speedway super america. i will not buy anything from speedway again if this is the way they choose to handle business.. this is disgusting behavior and i feel terribly wronged
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AShot
March 2, 2010
Kept giving me the run around without even knowing what i wanted
I went to speedway to fill up my gas tank. I put $15 in the tank, and the needle read that i was on half. I drove for all of 5 minutes before my car ran out of gas. I had to call i tow truck! As soon as I got home I checked it for leaks. No leaks, so I called the station to tell them about their faulty pump. I was put on hold for 30mins until they finally picked up the phone and told me the manger left at 1pm. I had called them at 12pm and it wasn't even 1 yet. They kept giving me the run around without even knowing what i wanted. I haven't been able to get a hold of any managers for 3 days. I called corporate and am now awaiting a response.
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Sandra
March 5, 2009
Scam and cheating
Speedway is unfair to their employees. They tell you one day that your doing a great job, and the next they day tell you your fired! When they get a new manager at a particular store, the new manager is told by the District Manager to terminate all the employees that worked for the former manager. Even if they do nothing wrong.
All their camera's are pointed at the employees. When a customer does a drive off, the employee is written up for it, and most times fired for it. However they will also fire you for not authorizing the pump so the customer can do drive offs and get away with it. You are not allowed to chase the customer.
The district manager at the speedway in Sterling Heights added write ups to my file after I left, so I could not be re-hired. I had one write up in 2 years, when I left I gave a 30 day notice, and work all the days scheduled. Still I am unrehireable because district manager lied on my separation papers. She has sense been moved, but it doesn't change the fact that she lied, and when corporate gets a call for reference they can tell them that they won't rehire me, but can not tell them way. So I can't use them as a reference.
The regional manager was contacted and was told what the district manager was doing, he didn't care. He was told that as long as she was district manager the store would continue to lose business. He said it wasn't losing business! Sense then, the manager and the district manager and the regional manager have been replaced. The manager is gone because they lost to many customers.
They also use cheap bleach to clean their coffee pots. Drink at your own risk.
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