I placed an order and after almost two weeks it finally shipped. I got an email that both items shipped but I only received one. The packing slip said the halter dress was discontinued. Although I was not charged for it, I was lied to about it being shipped to me. I have tried to call but only get voice mail with no response and live chat never came on. This outfit was for a special occasion so this is more than upsetting to me. I have never experienced this along with such a lack of customer service as long as I have been ordering online. I will never order from them again.

Do Not Buy Anything From This Rip Off Artist...poor business people...no phone number to call...customer service is a joke...giving them a debit or credit card is like begging to be robbed or scammed out of something...NEVER NEVER DO BUSINESS WITH THIS RIP OFF ARTIST!

I recently ordered a Halloween costume from Spicylingerie.com and paid a hefty express shipping fee to receive it in time. I order online quite often and was expecting an email confirming shipment of my order, but it never came. The order status page link in my receipt email sent me to a page that listed nothing under order status or shipping-- nice. So, I began a Google search for a phone number to contact them (not listed on the site) and, instead, I find dozens of reports that Spicy Lingerie is a complete scam and that I will never receive merchandise from them, but they will charge me. The phone number that I finally found for them sent me to a full voice mailbox, and the link on the website to chat with a 'friendly' customer service agent only appears to be a link, clicking on it gets you nowhere. This is exactly what other victims described. I am the second person to report this company on this site and my experience was identical to the one posted. I am completely appalled at the thought of how much money these people must be are making; an average order of one item with express 'shipping' seems to be around $100. I read the other report on this website and was disgusted when I realized that it had been filed 2 YEARS ago. Apparently stealing money is pretty easy to get away with.

I placed an order with Spicy Lingerie and attempted to cancel the order that same day, only a few hours later. They first sent me an email saying that they wouldn't cancel the order because it had already shipped. I sent them an email back saying that it wasn't possible that the item had shipped because they haven't even had time to process it yet. They didn't send me an email back but they credit my debit card the $61 I paid for the costume.

A week later they charged my debit card the $61 that they have previously credited it. I contacted them saying that my bank would take action if they didn't credit my account once again. I'm still waiting to hear back from them but I will never order from them again.

I ordered $105 worth of items from spicylingerie.com and spent $20 more for express shipping. This was last month and I have not got any confirmation that my order was processed or being shipped. I've sent several emails b/c they do not have a phone number and have not gotten any replies. This company is a scam. They took my money and did not send product. I have asked them for a refund and now in the process of filling out several complaints against this company. The website says that they are sponsored by Yahoo!; they will be hearing from me.