This airlines web site has an unfair business practice. It's a site to subtract money out of you without even complete the booking. The page to input the payment information is not a the end as other airlines web sites. Don't fall into this scam as I did. After the payment inf. the page to choose the seats come(no mention of charge is there) I did but after I click enter the surprise charge shows up in you bill. There is no way to go back...they will keep your money...no refunds, credit? ho want to flight in this dishonest airlines°.

I was on flight 347 from NY La guardia to Myrtle Beach on De 30th 2009 at 6:29pm. Upon boarding I was asked to surrender my carry on by JULIE the flight attendant as she was sure there was no more room for carry on's. I would like to know how she made this determination when she did not even check to see if any compartments where available. I know this because I took 5 steps into the plane and found an abundance of bins with open spaces so I refused to comply which triggered a remark from our helpful flight attendant "If you don't find a space I am taking that bag". I did not have a knap sack and a carry on nor did I have any other bag and a carry on just my entitled carry on which is included in my ticket price. My carry on was well within Spirit Air specs and guess what, the last four to board had a carry on and found a place to store it. How could this be when 15 minutes ago all bins were full? So JULIE was either incompetent or just did not care! Great Customer Service! Good luck on your next flight I hope you don't get an attendant who is in her 40's about 5'4" with Auburn hair it could be JULIE!

I had to fly my daughter in for her Grandma's funeral Monday 10/12/09. SPIRIT AIRLINES quoted her $364 round trip, and offered her a $100.00 promotional discount. She verified the $100 discount several times. They billed me the entire $364. They scammed a young lady while she's grieving for her Grandma. The $100 discount they assured her of was for signing up for some stupid promotion, we she actually did, but still no discount. How much lower can you go than scamming someone who is trying ti get to a loved ones funeral. I complained to them, and this is their lame response:

"I have reviewed your situation thoroughly, and found our records to indicate that your reservation was in fact confirmed. Please note that in order to proceed a customer must verify that the terms and conditions of the purchase have been thoroughly reviewed and agreed upon with one of our Reservation Agents.

Spirit Airlines has made certain that by reviewing these terms of purchase, the potential passenger would be made aware of any extra fees that could be associated with their travel. We are a growing airline and we are doing our best to train our employees to provide superior customer service. We apologize if the service did not meet your expectations"

NO NOT BELIEVE THESE PEOPLE!

I had a flight home from Myrtle Beach to Laguardia August 31st, 2009.

It was of course overbooked which I don't even understand. It's 2009 and they have computers... how can this even happen? Anyways they asked for volunteers to take a later flight in exchange for 2, round trip, transferable, no restrictions tickets. I thought I would give up my seat and at a later date maybe come back & see my parents with my wife. I spent ALL DAY in an airport I didn't even have to go to because the flight they got me home on had a LONG layover somewhere else. I had a 10am original flight and got home at 9pm. Seriously, paid an entire DAY of my life for these lousy vouchers that don't even work. More on that below. The airtime is an hour & a half from Myrtle to LGA!

The reality: They gave me 2 strings of numbers that do NOT show up as vouchers. So I called to book a flight and have THEM apply my vouchers. They told me there are restrictions as to when I can fly with these and to look for the letters RTU when I try to book a flight and check the little box. RTU is a "class" of ticket. Lower class I guess.

Long story short I have tried at least a dozen different dates and this RTU thing never comes up. I've called and they ask when I want to fly, I tell them the story, give them the numbers and they say that flight is unavailable for that CLASS of voucher. This is annoying and more than inconvenient. I asked for a list of when I can actually fly and they said they don't have a list like that. This is really an unfair business practice.

DO NOT FLY SPIRIT. IF YOU DO NEVER, EVER, EVER, EVER, NO MATTER WHAT YOU ARE OFFERED, GIVE UP YOUR SEAT!!! THEY ARE JUST LYING TO YOU.

My luggage did not arrive when I left Ft. Lauderdale Airport to Ronald Reagan Nat'l Airport at 9:30 a.m. The customer service was very bad and no one seemed like they were interested in helping me to locate my luggage. I was told to wait on the next flight (4:30 p.m.) to see if my luggage would be on the next flight. Still no luggage and I was asked again to come back to the airport and check out the next incoming flight (10:30 p.m.) to see if my luggage was on board. I was also told that they wouldn't deliver my luggage because I lived too far from the airport. I live approx. 60 miles away. I received a phone call at my home around 11:00 p.m. stating that my luggage arrived and to come and get it. I told Spirit Airlines that I would get my luggage first thing in the morning because I was tired and didn't feel like driving again to the airport.