What a headache and horrible experience, don't ever get involed with either of these companies, Spirit Incentives or RCI Timeshare.
We purchased a time share from RCI with it came a free vacation package, a 7 night cruise with some choices of departure city.
It has been such a joke. After waiting months for information, they finanally send an email notification to click a link and begin the process, the problem is the link does not open!!! I tried it on two different computers. Anyway spirit says, can't open then you can cancel the offer. We already paid 598.00 and pray we will get the money back someday soon. I cannot explain all in detail here, just been the most nerve racing experience. These people are jerks!!