Sports Memorabilia Reviews
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Ausikke
June 16, 2010
I will never buy anything from them ever again
I ordered something from here around Christmas and then noticed a couple months later that they were charging my credit card $8.95/month. I called the customer service and was told that I signed up for some service when I bought my item. I told them to cancel the service and fees, which they agreed to, but now I'm getting charged the $8.95 again! I may have to change my account information on my credit card to get them to stop! Not a good company! I will NEVER buy anything from them again.
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Slanver
June 8, 2010
Took more than a month to ship items, even though the website says the product ships in 1-2 days
I have ordered 13 items from this company. 2 of the items took more than a month to ship, even though the website says the product ships in 1-2 days. The first time it took a month to ship my product, i had several e-mail correspondence with one of their customer support personnel. Each e-mail was rude and she came off like i had inconvenienced her by asking for the product i paid for...a month earlier!! I was also told that because i ordered a product that was the "Deal of the day", that the product takes longer to ship. Even though the website says it ships in 1-2 days. I eventually got the product just over a month after i ordered it. Ten days ago i ordered and paid for another autographed photo. I called them and spoke with the same lady i dealt with the first time and she quickly brushed me off with, i'll get in touch with our warehouse and they'll update your order status. Funny thing is that i placed another order the day after i ordered this picture and its shipped and arrived already! I e-mailed the CEO/Partner with this complaint and i'm yet to get a response. As much as i love the selection this company has to offer, i dont think i'll order from them anymore. I'll take my chance with another company. BE CAREFUL IF YOU ORDER FROM THIS COMPANY. THEY SEEM SHADY!
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Kastra
May 12, 2010
They charged my credit card an additional $69.99
I placed an order for Christmas on December 17th. While on their website, I clicked on an icon to find out about "free shipping". Apparently, when doing this, this automatically signs you up for VIP membership. They charged my credit card an additional $69.99. There was no information regarding charges when I did this, I don't even remember clicking on the icon. When I called them they told me that I must have clicked on the icon. They told me they would credit my account, this has been over a week ago and now I can't get in touch with them at all. I will never use this company again!!
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Sistem
February 8, 2010
Scam artists
Beware...They try to mislead the comsumer. They may brag about authenticity, but what I received was a very FAKE, CHEAP jersey (didn't even have team name or logo on it). Apparently all they guarantee is the signature...NOT the entire item. Shouldn't they state that? Even the signature is questionable. No recourse at all. They refuse to be reasonable. High price paid for misrepresented merchandise. They do not care about customer satisfaction at all. Do not give this merchant any business unless you really don't care what you receive.
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Gvanec
February 4, 2010
Terrible, terrible, terrible company
Terrible, terrible, terrible company!!! I received half of my order, tried contacting them for the other half (they had already charged my CC) with no response (called, live chat, emails). Got so annoyed I disputed the charge. I got my credit back. That must have gotten their attention because my other half showed up about a week later (it was a month late!!). Very frustrating!! Now they've charged my CC again for the item and I don't even want it anymore!! Naturally - cannot contact them. Will NEVER EVER do business with this company again!! I wish I did my research before ordering from them. Lesson learned.
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Sober
January 23, 2010
Lack of professionalism
I ordered what is to be a Christmas present for my husband this year. I ordered this back in November. As of today, Dec. 20, 2008 I still have no gift. I have tried calling everyday several times a day for the last two weeks with no answer. I have left messages and emails with non being answered. I think this company is a scam and am currently trying to get my money back. DO NOT buy from this company. They lack total professionalism or customer service.
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Messare
January 21, 2010
Never deal with them
Order t-shirt on 05Dec08, checked on order on 12Dec, Still says in process. Tried live chat and calling and leaving message. No response until 14Dec when I received an email stating that they tried to contact me, but there was a problem with my order. Sent reply email with info to contact me again. Tried to get response 15Dec again and finally got email the night of the 15th stating they were sold out of the item, but I could order something else of get a refund. Let's see if they refund as fast as they charged my account. Besides, why couldn't they inform me earlier that had a problem. Obviously they do not know what Customer Service is. First and last time dealing with them. First time I felt the need to post a review on net.
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Boogie
December 28, 2009
Never again
I placed an order with them over two weeks ago for three-day delivery. The status is still "order information received". Whenever I call their "customer service", all of their "specialists" are busy. They do not reply to my e-mails or voice messages. My nephew is waiting for his birthday present and I can't find out anything.
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