Sportsmans Guide

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Category: Lifestyle

Contact Information
Minnesota, United States

Sportsmans Guide Reviews

mtascasr May 13, 2011
CREDIT CHECK
THE SPORTSMANS GUIDE RUNS YOUR CREDIT REPORT IF YOU USE THERE 4 PAY PLAN . I used an american express card to pay for 200$ worth of product, the card has a large limit, they ran a credit check for "credit wortheyness" my card is credit worthyness!, QVC and HSN do not do this? and in doing so droped my credit score 12 points with a hard inqurey this i have a problem with>and no help from manager BOBBY OR SALLY THEY GIVE NO EMPLOYEE ID NUMBERS.
sjybarra December 28, 2009
lousy return policy
this is a real POS store, they claim they have a no hassle return policy.
Yet, when I returned a pair of boots which despite supposedly being size 14 measured no more than a us size 12. The boots wouldn't even go on my foot.
I ordered a motorcycle helmet size xl which is supposed to be a size eight. Since I wear a Bell Helmet size 7 1/4 the size eight should have been super big. But I couldn't get the visor to close without hitting my nose. Something that is easy to do with the Bell.

So I used their return slip which is enclosed in the order paid for the return with a copy of the receipt for 31.90 and emailed them to ask for reimbursement of the shipping.

They refused saying that I was sup poised to get prior approval. But wait no where on the RMA shipping enclosed in the order was any note to contact them for prior approval. When I complained about the sizing error all they did was send me sizing chart.
I know what is going on, this company sells second rate communist Chinese goods which don't match US sizing and then when they don't fit we get STUCK FOR THE RETURN SHIPPING.
DON'T BUY FROM THIS COMPANY. UNLESS YOU DON'T MIND GETTING STUCK WITH INFERIOR PRODUCTS THAT DON'T FIT.
THEY WILL STICK YOU FOR THE RETURN SHIPPING.
SJY
pfudnut December 1, 2009
Poor Quality/Negative Feedback
I do have to give it to these folks that they have great customer service. However, their product quality leaves a LOT to be desired. While they will refund your purchase price, one still has the hassle of ordering, waiting on delivery (they aren't the fastest shippers either), filing a complaint, shipping the merchandise back, being out of pocket the return shipping. All for what? A lot of inconvenience. They ask for feedback on products. Try leaving negative feedback on one of their products. It will NEVER appear! I know, I have left negative feedback on every product I had problems with and I had to return 4 items this year. I do continue to buy from them but I had to learn the hard way how to select merchandise. Stay away from their Guide Gear branded products. Stick with quality name brand when they have them. Be an informed shopper. They are NOT and will NEVER be a quality seller like Amazon or NewEgg! Amazon and NewEgg are the best!
Tarek January 7, 2009
Bad service
THIS IS ONE OF THE BEST CUSTOMER SERVICE OUTFITS AROUND! IN FACT THE BULK OF THESE STORIES ARE SO DIFFERENT THAN MY EXPERIENCE I BELIEVE THE MAJORITY OF THESE PEOPLE ARE MERELY GRIPING BECAUSE SOMETHING DID'NT DID'NT GO THEIR WAY! I HAVE BEEN A MEMBER AND CLUB MEMBER FOR 11 YEARS AND I HAVE SAVED A TON OF MONEY DEALING WITH THESE PEOPLE!!! GARY OLEN SHOULD BE PROUD!

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