Sportsmans Warehouse

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Category: Lifestyle

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United States

Sportsmans Warehouse Reviews

Tuaren January 24, 2011
Never go to SW to buy sporting goods
I bought a pair of POlaroid Sunglasses from sportsmans warehouse 3 weeks ago. Upon closer inspection on 19 March, I noticed 2 bubbles forming n the side of the frame, I thought they may be dirt so I scratched them to see if the were dirt and the paint peeled off. Since the glasses were so new I returned to the store to see what could be done about this. I spoke to a lady who told me that ultimately I needed to speak with the manager but that in the end I would need to leave the glasses there for the Polaroid rep to come look at. I said this would not be possible and reitereated this to the manager as I work in the sun 6 days a weeek and cannot go without sunglasses. He then arroagantly told me that I should then just buy another pair of glasses from them while I wait for my original glasses to be looked at. I was shocked as the glasses cost almost R600 and I cannot afford to simply buy another pair. the manager then became very aggressive towards my complaint and would not even take my details or even offer to contact the rep then and there to resolve the problem, he was more than happy to see me leave unhappy. It is DISGUSTING and shocking. Never go to SW to buy sporting goods!!!

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