Sprint / RPM Collection Agency / Long Distance

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Category: Business & Finances

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St. Louis, Missouri, United States

sprint.com

Sprint / RPM Collection Agency / Long Distance Reviews

jdubbleu12345 February 21, 2009
unauthorized long-distance service
Sprint contacted AT&T and set up my long distance service without my authorization. I received a bill and called Sprint to tell them I did not have long distance on my home phone. They said they would remove the charges. I also told them to disconnect my long distance. WE DO NOT USE LONG DISTANCE AT HOME. On Feb. 21, 2009 at 8:09 p.m. I received a call from RPM collection agency stating that I had an outstanding Sprint bill of $22.XX to Sprint. I have not received any bills in the mail from Sprint, PLUS, they told me they would remove the charges and disconnect my service. I do not view my phone bills because I pay online. So, I looked online tonight and see that Sprint is still my long-distance provider. I STILL HAVE NOT USED LONG DISTANCE AT HOME, I use my cell phone. I will be contacting Sprint and AT&T on Monday to get this straightened out AGAIN!

I would like to know what others who have had to deal with this situation have done.

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