Sprint contacted AT&T and set up my long distance service without my authorization. I received a bill and called Sprint to tell them I did not have long distance on my home phone. They said they would remove the charges. I also told them to disconnect my long distance. WE DO NOT USE LONG DISTANCE AT HOME. On Feb. 21, 2009 at 8:09 p.m. I received a call from RPM collection agency stating that I had an outstanding Sprint bill of $22.XX to Sprint. I have not received any bills in the mail from Sprint, PLUS, they told me they would remove the charges and disconnect my service. I do not view my phone bills because I pay online. So, I looked online tonight and see that Sprint is still my long-distance provider. I STILL HAVE NOT USED LONG DISTANCE AT HOME, I use my cell phone. I will be contacting Sprint and AT&T on Monday to get this straightened out AGAIN!
I would like to know what others who have had to deal with this situation have done.