sprint internet
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Category: Services
Contact Information United States
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sprint internet Reviews
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sammunch
December 20, 2010
HUGE charges
Began internet only service with Sprint.$69.95 per month. Told at the time of puchase that we would have unlimited 4G within 30 days. Then told by 3 other sales associates that it was one week, one block and then 3 weeks away from our address.
From October 1 through December 20 we have been billed $854.00!!! Who in thier right mind would pay that for internet service!! Sprint claims that we are going over our gb. When you limit videos and time spent on the internet as well as unplug the machine to make sure it is not adding additional gb, don’t see how it’s possible. Which by the way I was told happens!
After numerous calls on numerous days, (get disconnected after an hour or two of explaining)and 7 HOURS later… I am told “too bad”. This is after asking for an audit from management after the first month. This company is stealing and very unethical. Should not be allowed to be in business. I would not recommend this service or company to anyone.
Management has told me today that I should take it to the store where it was purchased to be checked for defects but they would not credit my account for the phenomenal amount I apparently accrued in LESS than 3 months.$854.00! Bizarre.
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Nolalady
October 22, 2010
How to Make Sprint Wireless WORK
I have to share this TRUE story about Sprint. I bought one of the wireless Sprint air cards to use at my office. I live in rural Louisiana and it is the only option out here - unless I want to deal with Hughesnet and giant dishes on my house. In the 6 months that I have had this - my staff have spent at LEAST 20 hours on the phone with Sprint getting the most stupid, idiotic, moronic advice in how to "fix" whatever issue is with Sprint and it's tempormental "today I will work" - "but tomorrow I won't" mood. We are now on our THIRD air card - the first was outdated, the second was flawed, and the third one - was supposed to work. Of course this was after LONG conversations with customer service who either tranfer - or hang up. I tried to cancel the contract and was told I was not allowed to do that. SOOOO, using our own ingenuity, we plugged in the ONE FOOT only ups cord so we can clip the card elsewhere to get better reception.
And there was only one place where it would reach - yep, my trash can! And since we have hooked it up to the side of our office TRASH CAN - the thing has worked better than ever before! We get more bars, faster speed - and zero glitches.
The moral - is that clearly if you treat SPRINT like the piece of garbage they are - their products will work better! For those with similar experience with SPRINT - consider hooking it up to your toilet seat! Chances are - it will fix all your SPRINT problems - because THEY CANT EVEN FIX THEIR OWN EQUIPMENT.
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Lourdes Mantecon-Garza
October 14, 2009
No new plans for old clients.
I have been a customer of the Sprint company for years. I was one of the firsts customers to buy the card to have access to the internet in a laptop.
At that time the deal was 40MG (yes MEGAS) for near to $60 a month.
They currently offer 5 Gigas for less than that monthly fee. I was charged $70 extra because I over passed my limit of megas. The company never offered me the new option that included more access for less fee. I am completely disappointed.
I canceled the internet service and acquired it from Verizon.
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