A few years ago I moved to Pine Island, Florida. I got Sprint High Speed Internet. I told them it would be temporary and they said fine. When I moved from there I called Sprint and was told that information would be sent to me about what to do with the internet modem with the last bill. When I got the last bill, there was NO information about the modem. I paid the bill and sent a note explaining the modem situation. I heard nothing back from them.Then a few months later I got a bill for over $400.00 for the modem I didn`t return.Then I called customer service and was told that they no longer take them back and my account would be credited. A year later I got a bill from a collection agency wanting the money.I explained the whole thing to them.They wanted written proof from Sprint.When I called Sprint I was told they sold their internet service to another company and have none of the old records.I called the other company and they had no records with my name. Then I found out the collection company bought all the outstanding accounts from Sprint and that Sprint has nothing to do with it.I and my whole family have been herassed by the collection company(Collection Recovery Services). Everybody has told them MANY times to not call again but they STILL CALL! My 5 star rating and credit score of 768 has gone away because of this scam. I will NEVER deal with Sprint ever again and suggest you never do either.I am not the only one they have done this kind of scam to.