Sprint/Nextel Wireless Internet

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Category: Services

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Sprint/Nextel Wireless Internet Reviews

matt_train December 27, 2008
Early Termination Fees
I tried to terminate my Sprint contract, because Sprint could no longer connect to Cogent's network due to a peering dispute. I could not get to my work Website. Sprint did not send a warning that this was going to happen or even an apology. Because I had to get to my work Website, I had to find another carrier. Because Sprint made a unilateral decision to cut off communications with a large part of the Internet, it should have to pay for the pain that it caused its customers. Repeated attempts to resolve this through its customer service department were a waste of time. I would recommend that Sprint not be used for any service whatsoever.

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