We recently were involved in a storm and what we thought was a nightmare in itself it was just the beginning! We received our insurance checks within a week of the storm, almost 2 months later and 11 thousand dollars of our OWN money SPS lost draft division has kept our money tied up and apparently isn't receiving faxes even though they seem to be going through just fine on our end. We are very distraught over this, not only do they expect us to make our mortgage payment on time other wise we get fined but they are also holding our insurance money! Who protects us from these crooks?