I attended the July 2009 San Diego Comic Con convention. Square Enix was at the show and selling their products. I saw they had Final Fantasy VIII characters. Which, my friend got married to one of the songs from the game. I thought it would be nice to buy the male- Squall and the female- Rinoa as a gift for them. I have no interest in Final Fantasy myself. The sales rep informed me that the show booth was too small and could not fit enough display items. Additional items were for sale through the website and that Rinoa could be purchased there. I bought Squall and flew back home. I went onto the Square Enix website and saw that Rinoa was not listed. I contacted the company through the website and never heard back. I contacted them again a week later and never heard back. A week later, I contacted online live support and chatted with Nathan. Nathan suggested that he would have someone contact me about a possible back order or to see if the warehouse had a few. I never heard back. Then I chatted with Neil and he was of no help either.