SRP

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Category: Business & Finances

Contact Information
14435 S. 48TH STREET 1078, Phoenix, Arizona, United States

Phone number: 4807088784

SRP Reviews

Lewis Krause January 12, 2010

Lottery

I just recieved a phone call from a restricted number. The man said his name was Jack White with APS and that I was the 3rd place winning in an APS Lottery. My prize was $150, 000 and a 2010 Mercedes which would be delivered today. Additionally I would also recieve 2 years of free gas from Shell, and 2 years free insurance from Geico. I just had to settle a tax liability of $299.

Needless to say, when I didn't agree to settling the tax issue over the phone, he simply hung up...

BETBARRO October 26, 2009

OVERBILLING AND ADDITIONAL DEPOSITS

I FEEL I AM BEING ROBBED BY SRP - SINCE AUGUST 27TH I HAVE PAID 696.00 IN ELECRIC BILLS AND THEY ARE SHOWING THE BALANCE DUE TO BE 498.00 - THERE IS ABSOLUTELY NO WAY I AM USING THE ANOUNT OF ELECTRICITY THEY HAVE CHARGED TO ME - IN AUGUST I WAS OUT OF WORK MADE A PAYMENT TO SRP AND CALLED AND GAVE THEM THE RECEIPT NUMBER AND LOCATION WHERE PAYMENT WAS MADE - THEN THEY TURNED MY POWER OFF - WHEN I CALLED THEM THEY SAID THEY HAD NO RECORD OF MY CALL BUT DID SHOW MY PAYMENT MADE AND I MADE ANOTHER PAYMENT TO GET MY SERVICE ON. NOW THEY ARE TELLING ME THAT BECAUSE OF THE SERVICE DISRUPTION (WHICH SHOULD NOT HAVE OCCURED BECAUSE I MADE THE PAYMENT) THEY ARE CHARGING ME AN ADDITIONAL 300.00 DEPOSIT AND ARE AGAIN THREATENING TO TURN MY POWER OFF TOMORROW. i HAVE TALKED WITH CS AND HER MANAGER AND AM AWAITING A CALL FROM THE FLOOR MANAGER