I purchased special UGA stamps from Stamps.com over $500 worth and they were stolen in the USPS mail system. I received the package open and empty. Stamps.com says they are not responsible and the USPS says they are not responsible. So, someone gets to steal stamps and gets away with it!

This is a GREAT idea which is disappointingly incomplete simply because it does not allow use by people who use MAC operating system.  While emulation software will allow it, the whole point of MAC is to get away from Windows OS problems.  So, until this is also for Mac users (66% market share of ALL computers over $1, 000), I'll skip it.  I did email back and forth with customer/tech service, and was very impressed with the quick response time, excellent and personal reply, and the completely professional reply. The interface seems great, customer service was AWESOME.

While some features of Stamps.com are nice to have, and it may well be worthwhile for a small business, the monthly fee is much higher than we would be willing to pay for personal use. In just a few days experience using Stamps.com, I've already seen several things that could be improved. Changing to odd envelope sizes is too cumbersome, for one. However, it does print stamps on pre-printed forms as well as printing postage on envelopes.

I was deceived by Stamps.com Please, be cautious when using this company. I ordered a book of personalized stamps for $18.99, which is about $10 more than a regular book of stamps. I was pretty hesitant to buy them in the first place because of the price. After reviewing my credit card statement, I found out that I have been billed 2 months since, and that I inadvertently signed up for a regular service. The website was very deceiving, as it makes you sign up for the account just to order a book of stamps. The customer service is terrible, as I was unable to get my money back, and it was a lot of work just to cancel my account. Therefore, I ended up paying $48 for a book of stamps that should have cost $9. Don't use this "service."

I signed up for Stamps.com when I had a "great revelation" that there must be a way to print stamps from home instead of making a trip to the post office. I did not want to buy them in bulk either, since I rarely mail anything anymore.

So I Googled it and immediately discovered this seemingly wonderful service, called Stamps.com. I saw that it was an approved licensed vender of the USPS, I figured it was pretty legit, and signed up for an account right away.

Right from the beginning, the website gave this great glorifying rant about how this will save "gas-guzzling trip to the post office"! Oh wait! But there's a monthly service fee which will quickly negate the money saved in gas unless you were making 20+ trips to the post office per month?!?!? Who does that?! It's 110% deceiving!

You're to put in your credit card when you sign up, which makes since, so they can charge you when print a stamp. Okay fine. However, I HAPPENED to notice one day that $15.99 was being sucked out of my account every month for this "service" that, by the way, I haven't even used because it's too complicated!

And now it's Saturday and I can't cancel my account because I have to CALL them to do it. There's no "cancel" button like there would be in any reasonable account-based service. And of course they're not open on Saturday.