Stamps.com

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Category: Business & Finances

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United States

stamps.com

Stamps.com Reviews

May 10, 2007
Don't waste your money!
Do you believe that it is a waste of money to be billed $15.99 per month from an on-line business in exchange for no products, no service? Do you believe that an on-line business should be able to charge $15.99 for a "subscription" that gives a person an "opportunity" to print stamps on-line even if the unwilling customer tells them that they do NOT want to print stamps on-line?

What do you think about a business who refuses to cancel this "subscription" even after the unwilling customer explains that inadvertently they signed up with them thinking they were signing up with the United States Postal Service for a package pick up? What do you think about a business that will agree to cancel this monthly "subscription" ONLY if the victim agrees to an additional monthly service charge of $15.99...so this business receives a minimum of $31.98 in exchange for nothing... or as I asked them, "You gave me what in return? Air?"

What do you think about a business that keeps charging $15.99 per month, even after they were told both by the victim and by the victim's credit card company that the transaction is disputed? What would you say if I told you that this on-line business is a vendor of the U.S. Postal Service?

Here's what I say: "Don't Waste Your Money."

In my opinion, the experience I had with Stamps.com was a total waste of my time and money at best, and perhaps fraudulent. I feel I was deceived and victimized.

I question why the U.S. Postal Service allows this type of activity from one of their vendors. Perhaps this company known as STAMPS.COM offers a legitimate service to the U.S. Postal Service, perhaps the U.S. Postal Service receives something of value in return from their collaboration, perhaps the U.S. Postal Service receives a percentage of each $15.99; but for many unsuspecting victims, like me, STAMPS.COM offers nothing but deceit and aggravation.

I question why month after month, I continue to see charges from Stamps.com even after my first cancellation call in February. Each month, I am forced to contact my credit company, dispute the charge, fill out paperwork, and have the charge reversed. The next month the charge appears once again. I question how many others have been victimized the same way I was victimized. I question how many victims are even aware that they are being scammed by this business. The charge appears on the credit card as stamps.com. If a person is not careful, they would see stamps and think it was a charge from the post office.

I question Stamps.com's AA rating with the Better Business Bureau, even though Stamps.com has over 1,200 issued complaints. I question how many people don't bother to complain. It's time consuming. After all it's only $15.99 per month. Maybe a more thorough investigation would get the Better Business Bureau to take a closer look at Stamps.com. Even Enron had a good rating before an investigation revealed the truth to the public.

Perhaps one or two of the items above will raise a red flag with you. Perhaps your viewing audience should know about the scam so that they don't waste their money.
December 15, 2006
Stamps.com is a huge scam!
Stamps.com is a Huge Scam. I have filed complaints with the FTC and the USPS and I suggest everyone do the same. It is very simple, simply visit the website of either the USPS or the FTC and do a search for "fraud" or "complaint" and their form will appear. Fill it out and send it off. Here is the text of the complaints I filed with each organization:

"Product Name: Netstamps) Stamps.com was authorized to make monthly subscription fee debits, and purchases of postage from my checking account. On 9/14/06 I requested a purchase of $100 for postage and stamps.com withdrew the funds from my account. The bank has verified that the funds were paid to stamps.com, and this written verification was provided to stamps.com. Nevertheless, this purchase is still listed as "pending" on the my stamps.com account page, and the company refuses to call me or give any explanation or refund. I have provided all information that they requested, including a letter from my bank. Now they state that a credit has been posted to my account yet I have received no credit, none appears on my account and stamps.com refuses to provide any proof of such credit. They claim their software doesn't "allow for auditing of individual credits granted", whatever that means. I have tried to cancel my account and they will not allow it to be done on-line because of "security issues", despite the fact that the account was OPENED on-line, When I call to cancel my account, I am left on hold for more than 1 hour and have given up. I am left with no choice but to pay fees to my credit card company and my bank in order to block any future withdrawals of the money subscription fee which they will not allow me to cancel. These fees are approximately $75.00 They have now stolen almost $200 and about 10 hours of my life. I feel if the USPS is going to allow stamps.com to provide USPS approved postage, then stamps.com should adhere to fair and ethical business practices, same as those practiced by the USPS itself."

Feel free to contact me at [email protected] I have made closing down stamps.com my mission (at least until someone else rips me off!).

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