Standard Bank and its lawyers must stop harassing and threatening my wife henceforth. Her account was handed for collection due to an error by the bank. My wife requested a reduction order in her overdraft and that the account must be locked for all debits – only credits as she no longer uses the account (& will deposit R700 every month to pay off the overdraft). Std Bank didn’t do the latter, which we’ve accepted and agreed to pay all the charges on a monthly basis. Last month I paid Std Bank (R2 000) on the 14th, and even before the end of the current calendar month its lawyers are harassing and threatening my wife for payment. I have never refused to pay or skipped any payment. I will pay Std Bank before the end of the September calendar month as I’ve always done. Stop this sonsense please!

I have been a customer of Standard Bank for about 25 years now and as of today I am going to take my business elsewhere finally.

I have always had an overdraft facility of R20 000 on my account but today I discovered that our overdraft had been brought down to R13 000 WITHOUT NOTIFICATION I spoke to my branch manageress who said I should come into the bank to review the overdraft as my account had been run very well and I could apply again for more. Well I just want to tell you that your communication methods stink because NEVER have I been notified that the facility would be lowered and that is what makes me the angriest.

I have to find out in such an embarrassing way that I don’t have an overdraft facility – this happened while we were on holiday and had to make a payment to the air school for our son that is studying there and my husband returned to Nigeria where he works today and was going to transfer the money over from his offshore account – but now I just want to tell you I am not interested in doing business with Standard Bank again.

I, like most people, do not enjoy being called at work by telemarketers. The person was offering life coverage from Standard Bank. I was not interested, already covered. They continue 'that's great news you understand the importance of such insurances..' something along those lines, who writes this stuff really? Then go on to say 'what we are offering will not affect your current policies..' blah blah. I hung up. Call it rude but I hate being hassled by telemarketers. And I received the call on a collegue's phone to add frustration to the call. I never expected such a call from my bank. I understand they are trying to provide me with a service, but if I am not interested or I do not seem interested, end the call. Just a tip. It's not fun being on my end of the call. Especially when you know you are not interested at all, yet the call seems as though it will go on forever.

On Thursday 03092009 i went to withdraw some cash at Standard Bank ATM in Daveyton Mall using my Bluebean Credit card.I withdrew R960, AutoBank 6133 but the cash got stuck on its way out, i called one if the consultants who was nearby at that time and within a minute the cash came out only with a R100 short, i only got R860. I was told to come the following day with my ID and when i went there the queue was long and i finally got there. I was then then told the person who has full access to do all the neccessary report was not there and i again have to come the following day.I would like to know from Standard Bank if this is acceptable as now my time seems to be wasted at their premises just for a mere R100 which i think its due to them not servicing their ATM's on a regular basis.

After going through hell to get Standard Bank to acknoledge my application, it was initially approved, but they never reviewed my accounts as I originally applied in January, so they called me initially and requested transfer almost R 700 into the account, which I gladly did. a month later I was ubruptly called and told about the legal action SB will take if I do not pay the arrears amount. An amount I did not know about as no debit orders failed. This was due to the bank not loading it themselves, not my fault. My whole reason for applying for the account was to help me financially, not burden me further, I cannot be expected to pay double on an account that was created to assist me financially and get back on my feet. Standard bank makes empty promises. Seeing that the first debit was for part of a month it was in the region of R1500, but today I get called stating that this is now over R4000. I immidiately checked and my monthly debit order did go through. How can R 1500 grow in a month to over R4000. Standard bank is ******** it's clients money, this is robbery. I go to them for help, and this is what they do, they screw it up and make it your fault.