I use AMEX to collect points;
I used my points an bought a ticket to my frond to use from Ottawa to Ho Chi Minh city with ticket number (Aeroplan MJMJKM)
Flight was an awar dticket and was corresponding to the $100.000 spending plus the $700 Airport taxes;

Problem 1: Air Canada said, you only have 1 luggage right with 32 kilo because this flight is to Izmir. They charged us $50 for the second luggage.

Q: Why does it differ if I stay 1 night or 8 nights to chaneg the luggage size

Biggest Problem: I was at the airport checking in for Izmir Istanbul part of the flight;
The personnel of Turkish Airlines asked me to limit my luggage to 1 piece because it is going to Istanbul. My friend tried to explain it is a ticket to Saigon (Ho Chi Mich ). They said because it is FREE ticket you have limited capacity. He had to go down to 23 kilo 1 piece. More important he was humiliated in front of the crowd waiting for checking by having a free ticket and asking too much; Connection is to Bangkok with the same airlines (Turkish Airlines). How comes they dont see the full picture?

How comes they call it a free ticket and humiliate you in front of people;

I also used that airport for my trip. They also gave me a hard time. They aslo said it was free ticket and asked me to limit my luggage.

They gave me electronic ticket instead of Boarding Pass. And Police at the Passport control said, i cant believe how this company operates. How can they give you an electronic ticket instead of Boarding Pass. He mentioned this is one of several issues he faces daily by the Turkish Airlines.

I am a Proud Turkish and happy to see the advertisements of Turkish Airlines.

But Turkish people has educations and personnel problems and they can not be happy if someone is having a free ticket and they can not.

Also the hostess at the airplane is most of the time rude.

I am ok with Air Canada but I want Turkish Airlines to be penalized and suspended for the Start Alliance even it helps me a lot with my connections

You can reach me at through the Air Canada ticket number I gave above. Please access my records from there;

MBT

I have discovered there is clearly no working relationship between Star Alliance airlines, specifically, United and Thai. My experience demonstrates the Star Alliance to be a fake alliance. I have never had a journey as bad as this in 20 years of traveling.

This is my story:

I left JFK on UA 839 on Sunday 13th July. Departure was delayed by 3.5 hours, arriving in LAX at 11.45pm so missing my connecting flight at LAX by only 35 minutes: TG795 which left at 11.10pm. A common story, perhaps, but what followed, I hope, is rare:

I spent 12 very stressful hours at LAX trying to get both United and Thai to assist me. Whilst a few United staff made positive noises in an attempt to appear to help, neither airline provided hotels nor flight solutions. In fact Thai customer service staff were non-existent at LAX, despite the fact the pilot of UA839 contacted customer services on my behalf to let them know I was on board and arriving late. I received a message back on the flight saying that TG795 would not wait and was departing on time at 2310.

I was well and truly abandoned, Thai saying it was United's responsibility and United saying it was Thai's responsibility. To cap it all United lost my suitcase and at time of writing it is still lost in space.

Twice I was lied to at LAX:
1) At 2am on the 14th United said they would put me on their flight via Narita, then at 8am said they would not.
2) Having finally contacted Thai in LA at 10am (by 40 minutes holding on the phone) they said they would route me back via Seoul on Asiana; then 2 minutes later they retracted this offer.

Extraordinary behavior. I eventually paid United for a one-way to Bangkok (US$ 998.40) via Narita on Tuesday 15th July. It took me 43 hours to travel from Manhatten to Bangkok (door to door) with not a hint of assistance from either Thai or United.

Don't ever fly United. Be very careful if you expect Star Alliance airlines to work together on your behalf. They can't, but what's worse is they won't try to.

Gillem Lawson.