I PURCHASE A 2009 CHRYLSLER 300 TOURING ON 10 / 23 /09
THE DEALER SHIP COVER UP THE DAMAGES ON THE CAR WITH A SHINE CLEAR COAT WAX. THE NEXT DAY AFTER I GOT HOME I DICOVER THAT SOME ONE HAD PUT TOUCJ UP PAINT ON THE DOOR HANDLE TO COVER A SCRATCH ON THE PASSENGER DOOR HANDLE .THEIR WHER E TWO MINOR SCRACES IN THE BUMPER . I RINSE THE CAR OF WITH WATER TO WIPE IT DOWM THAT WHEN I NOTICE SPOTS ALL OVER THE HOOD . I TEY SOAP ON THE HOOD AND RINSE AGAIN SPOTS WOULD NOT COME OFF . THAT MONADY I WENT BACK TO THE DEALER AND SPOKE TO THE MANGER PETE ZACKERIA AMD TOLD HIM OF THE DAMAGES TO THE CAR AND THE SPOTS ON THE HOOD. HE TOKD ME TO CHECK WITH HIS GUYS IN THE SHOP AND THAT THEY MAY HAVE SOME THING TO HELP CLEAN THE SPOTS . I WENT TO SEE THE GUYS IN THE SHOP . . HE WET AND SOAP THE HOOD THEN APPLY THE SOULTION TO THE HOOD . THE SPOTS DID NOT COME OFF. HE THEN DROVE ME TO THE PREP GARGE WHERE THEY PREP AND DETAIL THE FOR THE CUSTOMERS. HE INSTRUCTED THE WOEKR IN THE SHOP TO COMPUND THE HOOD AND BUFF OUT THE SPOTS. THE WORKER RESPONE WAS ." I TRY IT ALREADY ID DON"T COME OFF" I WAS IN SHOCK . THAT WHEN I NEW THAT THEY NEW THE CAR HAD DAMAGE BEFORE IT WAS SOLD TO ME. I REATURN TO THE MANAGE R PETE ZACKERIA AND TOLD HIM OF WHAT TOOK PLACE. HE STATE .D THAT THE WORKER MUST BE MISTAKEN THAT TTHET SELL HUNDREA OF CARS . HE ALSO TOLD THAT HE HAD SOME STUFF CALLED AFTA AT HOME THAT HE WOULD BRING IF I COULD WAIT TIL NEXT WEEK. I STILL COULD NOT BELIEVE THAT THEY KEW THE CAR WAS DAMAGE AND TRY TO PAST IT OFF. THEN I MET ANOTHE ASSITANT MANGER THE NEXT TIME I CANE TO THE DEALER SHIP BT THE NAME OF WILLIAM HOWARD . I HAD THE REST OF MY DEPOSIT TO COMPLETE THE DEAL 3100 DOLLARS . WITH THE DAMAGES ON THE VECHILE I SHOUKLD OF NEVER GAVE THEM THE CHECK . BUT BY DOING SO THE AGREE TO SEND ME TO THEIR BODY SHOP NEXT DOOR AT NO COST TO ME TO PAINT THE HOOD AND THE DOOR HANDLE WITH THE TOUCH UP PAINT . BUT WAS NOT AUTHRIZED TO OKAY THE OTHET DAMGES . THAT I WOULD HAVE TO WAIT FOR PETE ZACKERIA TO APPROVE IT .I WAITED TWO HOURS FOR HIM TO FINALLY APPEAR . HE RESPONE WAS IT MOST BE APAINT DEFECT AND INSTUCTED ONE OF THE WORKERS TO TAKE PICTURCEOF THE DAMAGE AND THEY WOULD SEND THEM TO CHRYSLER FOR THE APPOVE . I AM STILL WAITING TO HERE FROM THEM . THE SALEAMEN JEAN, THE ASSITANT MANGER WILLIAM HOWARD, THE MANAGER PETE ZACKERIA ALL IN ON THE DEAL . THERE IS NO WAY THAT THEY DID NOT KNOW THE CAR HAD BODY DAMAGE .