Star Vacation Club

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Category: Travel

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Star Vacation Club Reviews

Jeanice O May 6, 2011
Still have not received "FREE Stuff"
On March 1, 2008 I attended a 90 minute presentation at The Star Vacation Club of Schaumburg. I know that there are some scams out there but the last vacation presentation I went to gave us EVERYTHING that they promised!

But NOT The Star Vacation club of Schaumburg! As of today May 13th...WE HAVE NOT RECEIVED the FREE dinner for 2 at the Darden Restaurant...nor did we receive the $100 gas card that was promised.

What we DID receive was papers to fill out to get the papers to send in to get the gas card...guess what a $25 card per month for the next 4 months...IF WE PURCHASE $100 worth of gas per month...keep the receipts...send them in within 21 days of the letter in a stamp pre addressed envelope.

From doing some research I found out that they are "fly by night" and people that do actually purchase the 5K, 3K, or the $1k vacation packages are not satisifed and have to go round and round with them too!

I just THANK GOD that I did not spend any money!!!
CRDURAND May 4, 2011
I want to cancel, not become inactive
Hi. I don't want to complain about Star Vacation Club. We received four all-inclusive or partially-inclusive trips free-of-charge with our membership, and we used all but one of them. We also took a trip to Disney World and stayed in a condo upgrade provided by the Club. My issue is that we need to cancel due to the economy. I contacted Star, and they are telling me that they can't cancel the membership, but have placed us in "inactive" status. They advised us to sell the membership. These are my questions: What, exactly, does "inactive" mean? Why can't they cancel our membership? What, exactly, would we be selling? We did not buy any property that I know of. Please, somebody, advise me about this.
Ardith Isham January 15, 2011
vacation destination
We were cohursed into a vacation taking friends along. Many hours on the phone with Paul. That night was the last chance. I finally agreed to sign friends not knowing for sure if they would go. I paid our down payment and theirs. They did not go. We invited another couple to go to Hawaii. They were going until his uncle was dying of cancer and they were the only ones to take care of him. I talked to Victor. Told him every thing that happened. That we to were cancelling Hawaii. He said we will start over again. WE will erase that vacation. He gave us until Feb of 2011. We will go to Jamacia for 2 weeks. Victor never got back to me. Every time I called he is in some other dept. I asked for Erik. He set a nice vacation up for us another time at Dominion Republic. I wrote Star Vacation Club on 08/05/10 to cancel our Hawaii trip. I got no response. Now for the complete disaster. We recieved a call the night of 09/15/10 around 9:00pm. She had been trying to get ahold of me earlier. Her name was Sonya. Can't remember what her title was. She wanted to get our trip to Hawaii set up. I said we aren't going to Hawaii. Your are going to Hawaii for 2 weeks with your friends. They aren't going either. They cancelled due to cancer in the family. Sorr about the cancer but you are going to Hawaii. You are booked for 4 islands (wrong) we were booked for 3. We were told we could take 1 island or 4 but if you take 4 you are packing & unpacking to much. So we chose Maui, Hawaii & Oahu . She said we can't. We have 2 bed rooms & 4 islands. I told her we had this all worked out with Victor. You can't change this trip!! I am not going. The conversation got very heated. She will transfer me to her supervisor. That got even worse. She said we couldn't use our friends down payment on our 2 weeks. We would either have to go to Hawaii for a month. Each 2 weeks costing us $2, 596.00 or we could go on 4 trips. I told Victor I don't know who these people are but I won't deal with them. The supervisor or manager was Cindy. By the time we got done we were screaming at each other. I told her to take her vacations and shove it and she told me I will take it sweetie and hung up!!!
This e mail was sent to Victor on 09/17/10. I told Victor we will never do vacations with SVC again. Wish we had never heard of PAUL. I'm not used to being under that kind of Pressure. On 09/08/09 he said it was the last day to book friends. We must have been on the phone at least 2 hrs. A month later I got the same call from a woman!! I said we were already booked a month ago and that was supposed to be the last offer. I said you better keep your records straight. She looked it up and said she was sorry and hung up. I'm sorry I didn't get her name.
We don't have that kind of money to spend. We are trying to enjoy our Golden Years but not this way. I then told Victor I was sorry he worked for such a company. You and Erik were always very nice.
Victor never got back to me. I was very disappointed. I want my down payment back for our friends and ourselves. I sent them
$1, 339.00. We have nothing to show for it but a bunch of grief.
We have been members with this club since Nov. 1998. We have been able to use a hotel in FL. for a week before the rates went up. We went on a nice trip to Dominion Republic and that is it. Every time we called for a condo there was nothing available so we give them a $159.00 maintinance fee every year for nothing. The only smart thing we did was to lock in the maintinance fee!!! They offered us and upgrade on condo's for the rest of our life on Feb. 22, 2006 but what a waste of money that would have been when we could never get what we asked for.
I don't know who is getting this complaint or what good it will do. I would like to hear from some one.
Thanks,
A. Isham
A member of TSN for 12 years
Ann st. George September 17, 2009
SCAM
I was a victim of the hard sell marketing techniques utilized by TSN and now Star. I paid over $3, 000 for my membership. Booking travel was a nightmare. They promised to match lowest airfares, when I needed to book flights, they admitted they were unable to match other promotions or lowest cost airfares. When trying to book travel one agent did not handle all the details. You had to call one department for hotels, another for condos, another for airfare. It was impossible to just book a trip. They offered little detail about booking your own tour. You had to do it all yourself. I booked a trip to Italy, I never got my travel vouchers until the day before I left. And at that, I only got them because I called to ask where they were. I found cheaper car rental on my own. I got a better deal from the hotel in Florence on the price of a room for my son than I got from TSN for me. A long time ago, right after I purchased the membership I asked for my membership to be rescinded and my money returned because they failed to live up to their end of the contract on the matching airfares. They gave me the run around and said that I had to talk to the company that fronted the sales pitches for them. That company told me I had to deal with TSN. Long story short I didn't get my money back and that is why I at least booked the trip to Italy with them, I needed to get some value from the membership. I never got my 2 free vacations I was promised because they were time sensitive and expired before I could go. Here is my advice: don't even go to one of those meetings where they try to sell you the membership. You are just paying a hefty commission to some third party company to get you hooked. If they really want you to join, they will make membership affordable. By the way, after I paid the $3, 000 + dollars to join, I now have to pay $189 per year to keep my membership active. And that yearly fee has gone up. Don't join! You can book cheap travel yourself or buy a AAA membership for $90 a year!
September 17, 2008
scam
I was told there would be no presentation, 90 minutes later I declined the offer and was given my "gifts" A gas voucher for 150.00 in free gas, a free paid trip for 2 and 2 airline tickets. I went to the site to register for the gas at freegas.com(another scam) where I had to pick two promotional sale items in order to get the gas card and then pick two more after I had answered no to 4 or five surveys. I declined. The trip is unavailable and the airline tickets are unobtainable. I should have listened to my mother nothing in this life is for free
September 4, 2008
Rip off
We went to a "promotional seminar" where everything sounded wonderful. They can save you thousands of dollars on vacation packages.

We signed up. Once we had finished signing everything, we were then told that it takes about a week to get everything processed...however, in the fine print, you only have 3 days to cancel the contract...go figure, huh?

Well, when we got home and I looked over everything, we decided that it was too risky to wait the week, so, we sent back all of our materials that they gave us along with the cancellation letter the very next day. We sent it certified mail, return receipt just like you are supposed to do.

Now, we are getting calls from a collection service and they are telling us that it was not a valid cancellation and that we owe them over $4, 000.00.

Be very careful if you ever sign up with them!!!
July 25, 2008
it's agood deal not a scam
i was called last month regarding a free vacation from star vacation... at first i thought that this is just a scam... but it wasn't!!! out of my curiosity, i decided to attend the presentation, when i enetered the place i was too nervous with the presentation thinking that they will force me to buy something!!! but then, , i enjoyed the presentation and had a good conversation with the presentor, , as he said " they can't please everybody". they are just trying to give away vacations, and i felt so sad for them. BECAUSE FOR ME THEY ARE JUST GIVING SAMPLE VACATION FOR US TO ENJOY!!! NOT TO CRITICIZE!!! have a goodheart for them, they are trying to please you!!! they can just say that this is a scam but not, , if you will give the chance you will know it!!! and realize!!!
July 16, 2008
FRAUD, SCAM
THE COMPANY BETTER KNOW AS STR VACATION CLUB IS NOT WHAT THEY PORTRAY TO BE. I WORKED WITH THE COMPANY AND WAS SO EXCITED AT FIRST, THAT I BOUGHT A PACKAGE. DUMB MISTAKE. SCAM, FRAUD, RUN AND HIDE AND FROM THIS MASTER MANIPULATION OF A FRAUD. HOW DARE YOU PUT US IN THIS SITUATION AND REALLY HAVE US LIE AND TELL MORE AND MORE LIES. LETS PROSECUTE THE COMPANY TO THE FULLEST EXTENT OF THE LAW. IT IS A PROGRAM I JUST SAW ON THE TV. CALLED AMERICAN GREED SCAM IN AMERICA. WHAT WILL IT TAKE TO PUT THIS ON THE STATION. I AM GOING TO DO WHAT EVER I HAVE TO DO TO PUT AN END TO THE FRAUD. I KNOW A LOT OF THINGS. ANYONE READS THIS YOU CAN CALL ME AT 404-552-5679 ANYTIME UNTIL 10PM EST.
WE NEED TO STOP THIS PLEASE
June 14, 2008
Lies, lies and lies
I am completely appalled how these people can do this. I am a seventeen year old high school graduate who answered their call 3 days ago. The person who told me that I had won one of the "5" guaranteed prizes even ended up giving me his private cell number to contact him for information about this. They said I could've won either an APPLE IPOD TOUCH, $20, 000 GRAND PRIZE, $500 CASH, 3 DAY TRIP, and who knows what other thing they threw in. I was more excited at the fact that this had been the first "set of good news" in a while... My father had just been injured again at work. His works comp check hasn't come since january. Some ignorant girl rearended me and its a 4000 dollar hit which her parents are arguing to pay for. This is middle class. Thats what it means to be in the US nowadays and it breaks my heart to know that these kids [because the guy that told me about he supposed prize is only 19] are lining for 10 dollars an hour [he told me his wages] and have no remorse for it. Luckily, I have tried to get in the mind of this guy and ask him why he chose to be aliening marketer and he replied a job is a job...

But i don't agree with that, with my persuading arguments about why this type of "job" if you wanna call it that, is wrong,
hes been able to realize what horrid things he has been causing for innocent people... my appointment would've been with my father at 1030 today, saturday the 14th of june, but thanx to a quick little google search and the complaints of all you generous people who took the time to type in their feedback and situations... you prevented me and my father from wasting our time, gas, and energy.

I sincerely thank you for it. I know I'm just 17, but this type of thing is something that affects anyone, regardless of age or location.

FYI:
The office they were planning on sending me and my father was the following

Star Vacation Club
1920 Thoreau Dr. N
Suite 151
Schaumburg, IL 60173
847.303.5721

They offer many incentives, like $50 gas rebate, dinner for 2
all untrue.

Please, beware of all this stuff... I can't believe how easily i almost fell into the trap.
May 27, 2008
scamed
I was scamed and I can't beleive it and I had to learn the hard way because now I can bearly sell this crap. On top of that when I tried to call the star vaca club they had shut down at that location. Warning to all when you get anything from these poeple run in the other direction.

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