I went to order 6 coffee's for take out when i ordered i said i needed a tray to take them. They made all the coffee's took payment and then told me they had no trays left. This was 7:30 a.m. So i asked for a box because i physically cannot carry 6 coffee's with which they responded with we have no boxes i can use right now so after waiting in line and ordering coffee's i can't carry i asked for my money back. The clerk gave me a hard time as if it was my fault and did not want to refund my money. eventually he did and i left. Never to return to Starbucks. This story has been told many many times and will get told to everyone i know.
one good thing came of it. I have found that Mcdonalds has very good coffee.

Employee spoke to me like I was stupid in the Starbucks located in the Target in Derby, KS. I am certain this employee is not modeling the behavior expected by Starbucks. Will not go back.

10/03/09, 7:31a.m., store #06486
Why am I leaving this store carrying my new coffee press by the handle? I should be carrying this product in a bag or at least in its original packaging. Instead, I’ve been forced to buy the display coffee press and walk out like a thief who’s just shoplifted because Starbuck employees couldn’t be bothered to serve me properly. Why, as a paying customer, am I made to feel that I'm interrupting them?

Three Starbucks employees, (no other customer in the entire store but me), and not one of them can exhibit any modicum of respect. No greeting when I enter the store. They simply can’t be bothered to attend to this sale correctly. They're just too ...untrained, rude, inconsiderate, uncaring? As I'm paying, one of the female workers actually rolled her eyes when I declined a coffee sample, rolled her eyes! The male employee had to say to her, "She said no”, (talking about me whilst I’m standing there!) and then laughed.

This isn’t a laughing matter. Their behavior is rude and unacceptable. My day shouldn’t start off with rude Starbucks employees treating me inappropriately. Bag my product. Get a non-display press from the back. Care about customer service. They won’t care, (I’ve read the complaints and blogs about how unresponsive this corporation is), but now I will boycott their stores and spread the word about their rude service. Shame on the rude little employees and shame on this corporation for allowing this poor customer service to continue.

Stopped at the Oaklawn location near Evergreen Park Il. both suburbs of Chicago & purchased some goodies, Sad to say I was not happy with the brownie. Don't get me wrong it was very good, but for what it cost I feel taken/robbed. At a cost of over $2 for such a small piece is just wrong in my book. Just an F.Y.I.

Starbucks supposedly prides itself on being involved with projects that help improve the community, recycling and "making a difference in the world." I volunteer with a local animal shelter and when I asked if we could put up a flyer with animals available for adoption at the local animal shelter (keep in mind this is no profit to me, just something to help make a difference for local animals, possibly save some from being euthanized, and promote pet recycling -- and possibly even reduce our taxes since higher adoption rates means less money is needed by our shelter system!!!), the barista refused. In fact, he didn't even seem to know what an animal shelter was!!! Talk about ignorance like a rock. Anyhow, I'm really disappointed in Starbucks all the "trying to help the community and make a difference" is just a crock of grounds. .