Starving Students Movers

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Category: Services

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United States

Starving Students Movers Reviews

DRHS June 14, 2011
Stole and Lost Irreplacable Items
I'm glad this site exists to warn people away from Starving Students. To make a long story short, they stole items out of a carrybag that I had already moved to my new place. This included an electronic organizer and a portable CD player. They also lost or simply didn't deliver boxes of personal memorabilia that are irreplacable. They even lost a bookcase composed of boards and bricks! How do you lose that? I consider havng used this company one of the worst and costly mistakes I've ever made. Whatever you do, don't use this company and pass the word on that they are incompetent and crooks.
Big Boss June 3, 2011
Tried to rip me off
Starving Student Movers quoted me $1600 to move my one bedroom apartment from Chicago to CA. They loaded all my goods, and then the driver said the load was larger than expected and would in fact cost $5000 to move. When I rejected that higher bill and demanded my property back, they refused to return my property. They locked the semi trailer and said I'd have to pay them to simply get my stuff back, let alone move it to the new location. I had to call the Chicago Police Dept, who forced them to unload my items. They didn't even move any of it back to my apartment - they simply left everything just inside the door of the apartment building and I had to call some friends to help move it all back up to my apartment.

The CPD said this was a common ocurrance and just about everyone simply buckles and pays the jacked up fee. Do your research and hire a reputable moving company, and if things do get ugly, don't cave in. Don't let these crooks bully you.
Cynthiak21 February 21, 2011
Rip off - Stole - Damaged Goods
Words can not describe my frustration for Starving Students...Several issues arose at close of services:

1) Estimate (despite giving a complete run down of every unit in the household that had to be moved), the final cost was 3 times as much as the orginal quote. This was a hook, line and sink if you ask me.

2) Damaged goods - it was until after the movers left that we noticed damaged goods ( despite the obvious damage, they concealed it from us)...I found a completely damaged file cabinet hidden in my closet (from frame to drawers the entire thing was collapsing in on itself...our 65" TV had rips in the speaker screens - both items were in tip top condition before the move).

3) Stolen goods - brand new bottles of alcohol went missing. No where to be found. I can only suspect that the two homely movers (like scary ghetto - people you try to avoid on a dark city street) had taken them.

When I contacted starving students they told me that the two gentlemen said the items were already damaged and therefore they would not reimburse us. LIARS, THEAVES, AND RIP OFFS!!!
Marsel May 28, 2010
Will steal your stuff
I had a HORRIFIC experience and I would caution ANYONE to stay far away!! I have used them before in the summer of 2007 and thought they did a fine job, and were very reasonably priced, so I tried again.

In my error, I left my wedding rings out on a shelf. It was a hectic day and I didn't realize until 3 hours into the move they'd been left on the shelf. By the time I got to the room where they were, of course, they were gone. The movers did not move that shelf. No boxes were shuffled around or packed/unpacked in that room. The only people in my house that day were the movers, my mother, my husband, and me. When I questioned the movers, naturally, they denied fault. I filed a police report and contacted the claims department.

Ok so I understand it's my word vs. theirs. I understand I have no proof. What I don't understand is how Melanie, the corporate claims adjuster, still has a job. She was absolutely rude over the phone. Raised her voice and told me to "stop accusing" her workers because I was offending her (EXCUSE ME?), and hung up on me! But the best part is that when I asked her if she had contacted the local Tempe branch (where my move was scheduled out of) to question the manager/movers she said no and that she hadn't planned to. What if this is a pattern of behavior from these men? They would never know because no one follows up on anything! Of COURSE they are going to steal my 2.5 karats worth of jewelry, they know they can get away with it because no one at this company trusts the customer or even cares that I am now missing jewelry that is completely priceless to me. What if my DVD player hadn't made it to my new house? Would I just have to go buy a new one? I think it is ludicrous to offer a service to a customer and blatantly refuse to follow up on problems. These people are thieves. They are rude and unhelpful. They are absolute cheats.

Pay the extra money and use a company that won't steal your stuff. The $4700 worth of jewelry I lost sure wasn't worth my $750 move.
Scole September 6, 2009
Not nice
We hired SS for the 4th time to move us here in Las Vegas. I really didn't want to use them again but convinced to do so. Team of 3 came, did a fairly good job, but left items still in our old location that "we had to move over 2 days in 100+ degree heat...not nice!

Problem is we paid in Cash + Debit Card at the time of the move, account Debited accordingly end of scenerio...WRONG!!! One week later I am checking our bank account online where I find they have charged us again. No phone call nor email or anything to the customer.

I called the Manager who said maybe my assistant did this, but found out NO it was the Corporate office or Store #8. We were promised that on August 15th the funds would be credited back to our account (they had a computer glich supposedly) then were told monies credited back Monday, Tuesday and still nothing!!! I sent proof ASAP from my bank directly to them showing where they had been paid already, but I could have gotten a better response from the wall. Phone calls refused, hang ups, etc.

This is NO WAY to run a 35 year old business in my opinion. We have a great bank that has not charged us the fees on overdraft, however our Insurance Company, the DMV (Nevada) aren't so kind! We are on a fixed income with my husband being 84 years young.

Someone needs to care about the public opinion and take care of business.
Collin April 16, 2009
Awful company
Very Unprofessional... damaged our stuff in the move by dragging if up cement stairs(rather than picking it up) and b/c they charge by the hour they take there time with the move(long restroom breaks, talking/texting on the phone)... when i call the manager(and it even got to the point where i talked to their branch manager) they denied everything and were really defensive. One of the damaged items was a suitcase, which ripped b/c they dragged it up cement stairs and the manager told me that it was only a suitcase and that it gets damaged in airports anyways(what a about the damn rip?... and when i told them that airports will repair your luggage if there is extensive damage, there was no response)...

My husband and i have moved 3-4 times in the past 3 years and this company was the worst... they might charge a little less but they are very dishonest... you really have to watch everything you sign... when they write up the inventory really watch what they write... they will try to write that all the items are scratched b/4 so that they are not liable for it after... my mover even modified the inventory sheet after the move, thank god i had the sheet from b/4 to show how they modified it ... the movers are not professionals... we had a skinny/scrawny guy as 'the driver' so technically speaking he directs the move and then you're given one mover... they claim they are giving you two movers and truck but really you get one mover, truck and driver... when i asked them to reassemble the bed stand they told me it's easy and i should do it myself... who says that?...

Don't go with this company... it's a big headache...

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