denied our claim and treated us like we were the criminal by sending us to siu, unit and they had no reason to send us to that department there had never been a claim filed in the past years of being insured by them.. How do they get away with treating a victim as a criminal and one guy can just decide your fate. wether you are going to get paid, when you have already been through enough with being ripped off. then they are allowed to treat you this way! wish there was a class action against them cause it sounds like they do it non stop!