STATE FARM AUTO INSURANCE

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Category: Automotive

Contact Information
PO Box 10003, zip 30096, Duluth, United States

Phone number: 770-713-7279
statefarm.com

STATE FARM AUTO INSURANCE Reviews

tc1uscg July 30, 2010
Excluded coverage
Car broken into. Radar detector (Escort 9500i) and Garmen GPS stollen. State Farm will not cover "devices used to detect speed measuring devices". Say WHAT? I was told "people of own radar detectors are known to speed". I asked for a link to State Farms website that has proof that this is a fact. She couldn't give me one. I then stated State Farm did not have proof, they only assumed this. She then said that was my opinion. I said, yep, how does it feel to have an opionion without fact to back it up. I think advised the CSR that I was sorry she was the one getting the chewing but I had one more question. Does State Farm sell policies to people who drive corvettes, mustangs, Dodge Chargers, etc.. She quickly said, "well yes, they are automobiles". I said, well, if you lock at the facts, reality, people who buy those cards will speed. But SF still covers these cars and the people driving them. She didn't know what to say except, "it's not the same thing sir". I beg to differ. So, my problem is simple. State Farm are biggots. They choose not to cover devices that detect police radar. Yes, I do drive fast. I've had 1 ticket in 30 years so at least I'm careful. I don't drive fast all the time but when I'm running behind. I will run with traffic. I live in the Detroit area. If you don't drive fast, you are from out of town or lost or 90 years old. SO, not only does my detector sniff out the police, it also warns me of safety vehicles. It also warns me of photo cameras. Radar from a police car is used to detect objects (cars) no matter what speed they are going. Some traffic enforcement officers hide, and shoot you (with radar) when they see you or your close enough. As a retired federal officer, I've never took to kindly to these tatics as I feel traffic enforcement should be out in clear view otherwise, your just trying to "trap" people. But around her, they leave their radar on all the time so picking them up a mile away is the norm. Laser? I run with my head lights on bright during the day so they can't get a clear shot till I'm closer. By then, my detector is barking at me. I just like to know where they are. State Farm does not agree with me about it being a safety device as much as a tool to allow me to drive 100 in a 35. So, BITE ME State Farm. I had no problem submitting my 21, 000 claim on my house for hail damage. Please raise my rates so I can jump ship to someone else. Just need a good excuse.
fah740 July 14, 2010
Crooked state farm claims paying policy
I am forced to file this complaint against your company due to the following:

I filed an automobile claim with State Farm as a vehicle insured by State Farm damaged my vehicle by rear ending it. State Farm claims rep are not only rude but they decided from day one that they were going to deny the claim based on uninsured motorist, even before they had conducted an investigation which goes to show that this must be standard State Farm policy. Here are the facts: the driver of the other vehicle, an unlicensed driver is driving the vehicle for the insured conducting a cleaning business and his job is to drive the cleaning crew around town and to this day the same individual is driving the same vehicle and doing the same thing where as the insured claims that the driver did not have permission to drive the car, hence the denial of the claim. Are State Farm reps and investigators really that stupid, why would the insured accept responsibility when they have State Farm on their side and they can get away with making a false statement. State Farm has a moral responsibility to investigate such statements thoroughly before accepting any statements made by the insured. How do I know that State Farm Claims Rep did not advise the insured to make the false statement so they could deny the claim. Apparently it is beneficial for State Farm to keep the premium dollars by accepting false statements. What happens when tomorrow the same individual driving a State Farm insured vehicle seriously hurts or kills someone will state farm still hide behind the uninsured motorist claim and deny the claim. Anyone doing business with State Farm should reconsider.
blowit April 14, 2010
What am I paying for???
I was with StateFarm for 6 months, due to there NEGLIENCE of how a policy actually suppose to be handled. How do I pay a for a policy for several months to find out that I was never on MY OWN policy??? Then my vehicle is stolen, stripped, and burned and they investigate me. Investigated everything in my life to find NOTHING or any connection. But I am still forced to pay a car note and insurance for a car that is not in a SHOP, being REPAIRED or REPLACED. Sad part about it is I have been without my car since OCT 2009 and now its APR 2010. Once again can I ask what am I paying insurance for??? "Like a good neighbor, State Farm is there.®" that is a good slogan...(BS)...but I should have known when I found out that they are not a 24-hr business (claims only)and they have LOCAL offices that only work regular business hours and weekend information is a complete FAILURE.
eDWARD sAMPSON December 23, 2009
claim processing snafu # 06-6081-145
The state farm adjusters refuse to award compensation for motorcycle accident where our motorcycle was totaled and I need surgery in the future The motorcycle was totaled (2008 Harley) and severe injuries including a damaged knee that was ordered by doctor and MRI<br />
unreasonable settlement offer for pain and suffering I will have the rest of my life! my attorney and state farm are scamming me and mad I sent a complaint letter and threatening not to increase my pain and suffering and to pay for needed KNEE surgery and my discretion in the future. I already have estimate for surgery bot Stata Farm refuses ti give me the money for a furure surgery.. wE (mY WIFE AND i ARE INJURED AND UNABLE TO WORK! i AM A 100% DISABLED VIETNAM VETERAN WITH OVER 40 PIECES OF SHRAPNEL AND BULLET FRAGMENTS IN MY TORSO. i RECENTLY RETIRED AND PLANNED TO RIDE MY MOTORCYCLE FOR THE REMAINING YEARS...NOT POSSIBLE THANKS
Fooled me once September 16, 2009
Refusal to pay Clain
We decided to sell our new car in 2009 - due to the poor economy. We had a man come from Alabama and he said he would purchase the car. He said he had sent payment - the finance company said payment was received and sent title. A few weeks later the finance company called and said they did not receive payment! <br />
After the man did not answer his phone any longer I called the police and did a Stolen Car Report. State Farm kept me hanging for a few more weeks then said they did not cover stolen cars IF the owner gave the keys to the thief!! <br />
How can this be right? Then they refer me to the info booklet and there it is - thought some of you might like to know how they will screw you!
Junie MacCormack June 17, 2009
accident
What has happened to State Farm? They have gone from being a reputable company to one with no integrity and disgraceful business ethics using any reason, however unrealistic, to deny claims. I was involved in an accident in which their insured client hit my vehicle while I was stopped at a red light in the left turn lane waiting for the light to change. He lost control of his vehicle on the cross street and hit the front of my car. They are saying this was caused by a third vehicle that had no physical impact with either the vehicle that hit me or my vehicle. Therefore, they are denying any liability for the repair of my automobile when the damage was clearly caused by their insured client as verified by the police report.

This is the second time State Farm has denied a legitimate claim on my behalf. The first involved a property damage which was resolved in civil court with them being forced to pay for the damage to my condo as again it was clearly caused by the malfunction of a dishwasher in their client's unit.
If requested, I will be glad to send additional information in verification of the above.
June 17, 2008
VANESSA ENNIS
State Farm adjuster Vanessa Ennis, it appears, attempted to coerce doctor Dr. Charles F. Nicol of International Health Consultants to change what he wrote in my medical review. He found in my favor causing them to payout as they should have. However, in his Retrospective Review to Vanessa Ennis he writes in reference to her 2nd letter to him, "I see no reason to change any of my answers."

I am still investigation this as is the Insurance Commissioner and the Governor's Office of Consumer Affairs. This same adjuster mailed my medical data to a neighbor after she clearly had my address. Then her manager wrote me stating "I am concerned you are not getting your mail" when I protested what she had done. Ultimately he made her write a letter of apology.

She hid behind a service shop two miles from my home, refusing to identify herself initially to the owner. She ate candy throughout and entire deposition of nearly five hours, denied a claim after viewing the wrong car - not nearly the same color, and a host of other bad faith and bad behaviors.

Stay clear of this company. Email Ed Rust if you have a complaint. He won't respond but believe me, he will get it.

Ed Rust, CEO, STATE FARM email: [email protected]

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