State Farm Insurance Company

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Category: Automotive

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United States

State Farm Insurance Company Reviews

Standup8 June 28, 2011
Misleading online policy purchase
I was looking to switch car insurance companies after I paid off my car loan. I went to the website of State Farm, got a quote, and paid it using my credit card. Then I received a binder for insurance. I understand that they'll check for everything before they approve my purchase. However, they did issue a policy number, which is very misleading. The next day, I wanted to cancel my purchase since I decided to stay with my current insurance company. There was no way I can cancel it before it's charged to my credit card. I called State Farm based on the numbers provided online and was referred to a local agent. Called the local agent and they didn't have my information since it's still being underwritten. They can't cancel it until they get the information from State Farm. Called my credit card company and a charge has been issued while State Farm still requests more information and indicates the premium might change. What a joke!! Based on my previous experience an insurance company WON'T CHARGE the payment until the premium has been agreed by the purchaser and the company, after the company reviewed and approved the application.

Have to call them again to cancel the policy and my concern now is that they'll charge the prorated policy rate since the purchase - while I'm double paying my current insurance as well. File a charge dispute with my credit card company and will see how things go. A final word: Be award of online policy purchases from State Farm!!
rolex452 January 18, 2011
Ripoff rates
State Farm auto policyholders: YOU ARE GETTING RIPPED OFF! I had a continuously running auto insurance policy with State Farm for THIRTY THREE YEARS. Only two damage claims put in during that run (no injuries, or damage to somebody else's property or person). A couple of years ago, they started raising the rates every six months for the same coverages. Recently, after yet another rate increase, I called my agent (it always takes THREE FREAKING DAYS OR MORE to reach my agent at a service center out of town), and asked why the rates keep going up and up, while OTHER COMPANIES are LOWERING their rates! Well, she didn't know, and told me she doesn't know who sets the rates at State Farm or why the increases. I convinced her to call SOMEBODY in the company for an answer, and she said she would e-mail the "Underwriting Department" and try to get an answer...give her a few days. What do you think? After TWO WEEKS, I called the service center, my agent was not available (as ususal), I left a message to call me back, and after another week of waiting: NOBODY CALLED. Here's the beauty part: I started to get price quotes from the other major Insurance Companies, and MOST of them had lower prices for the same coverage (I have a clean record). Dig this: I signed up with GEICO, who gave me MORE COVERAGE, FOR A FULL 30% LESS!!! Their service can't be worse than State Farm, (two weeks before an adjuster looked at my car years ago on a claim). I signed up, and called the damn service center (AGAIN, my agent wasn't there), and I cancelled the policy. A couple of days ago, I get a form letter from my "former State Farm agent" asking me to call her to GET A PRICE QUOTE ON AUTO INSURANCE (with all kinds of discounts, etc.) Do you believe them? DROP DEAD STATE FARM, YOU DON'T DESERVE GOOD CUSTOMERS!
JANEDOEE February 4, 2010
WRONGFUL DENIAL
I HAVE A HOME OWNERS POLICY WITH STATE FARM INS. I NOTICED ON 3/26/09 GRAYISH FILM ON MY WALLS. STATE FARM "NEVER" CAME OUT TO EXAMINE THE GRAY WALLS/DUST. I WAS TOLD IT DID NOT MAKE SENSE TO FILE A CLAIM THAT "APPEARED TO BE LESS THAN MY DEDUCATBLE". TO MAKE A VERY LONG STORY SHORT, ..., STATE FARM INSURANCE COMPANY ACCEPTED THIS CLAIM AS A "PUFF BACK" ( SOOT FROM A RUNNING BOILER), WHICH MADE NO SENSE BECAUSE I HAD NO BOILER RUNNING. THE ADJUSTER "STEPHEN R" MADE MY LIFE A LIVING HELL BECAUSE I WOULD NOT ENTERTAIN HIS DIRECT/INDIRECT STATEMENTS THAT WERE GRAPHIC, UNPROFESSIONAL AND EXPLICIT. ONCE I REPORTED THIS ADJUSTER FOR HIS BEHAVIOR, STATE FARM MADE MY LIFE A LIVING HELL, DENIED THE CLAIM AFTER THEY ACCEPTED IT, INDICATING I HAD NO DAMAGE TO MY HOME. AFTER I WAS FORCED TO HIRE CONSULTANTS, AIR SPECIALIST AND TESTS MY HOME IS MOLD INFESTED AND I HAVE NOT BEEN LIVING IN MY HOUSE FOR 5 MONTHS. ME AND MY CHILD WHO IS CHRONIC ASTHMATIC WERE THROWN IN THE STREETS, WE COULD NOT GO BACK HOME, DURING THE HOLIDAY SEASONS I HAD TO FIGHT IN COURT WITH A TRO STOPPING STATE FARM, WHO CLAIMED MY HOME WAS "HABITABLE" AND ANY LOSS WAS PRIOR TO ME PURCHASING MY HOME. I CAN NOT DESCRIBE IN WORDS WHAT STATE FARM IS ALLOWING ME AND MY CHILD TO GO THROUGH. HOWEVER AFTER SO MUCH RESEARCH, I FOUND THAT WHAT STATE FARM IS DOING TO ME IS PART OF THEIR COMMON PRACTICES: PAVIA, NANCY GERDING, AND THE LIST GOES ON AND ON. I WILL NOT GIVE UP AND WILL PURSUE THIS TO THE END. TO DATE ME AND MY FAMILY ARE DISPLACED AND THEIR GOAL APPEARS TO BE TO BREAK US DOWN, FINANCIALLY. IT DISGUSTS ME HOW PEOPLE LIVE WITH THEMSELVES KNOWING THEY ARE MAKING OTHERS SUFFER FOR THE LOVE OF MONEY.
Helen David Yousif May 20, 2009
illigal increasing in monthly payment
myname is: Helen David Yousif
my e-mail: [email protected]

I am and my brother (we live in same address) are policy holders of this car insurance company (2 cars and home), I am working, my brother got laid off because of the current situation the company closed.
I have complaint about this car Insurance because they increased our payment by $10.00 for eache without any previous notice or any evidances, when I called askiny why this happened, they said the rate increased for every one because of the accident rates in the area.

this always been happened with almost all car Insurances, is this right?
I think this is robbery, if these companies can't handle their problems, then I think they better close their business instead of stealing all people. when they sign any policy with any customer they promise to give compansation for any accident or they mean to steal others and to compansate whoever did a an accident.
I will not accept this as a Canadian Citizen

I want to ask:
1. am I responsible for others who making accedent? why should they increase my rate to give to other, in this recession circumstances we meight lose our job at any minute, especially now we have one incom the government should support citizen against these compoanies.

2. are these car insurance companies authorized to play with their customer's payment as they want whenever thay want?

3. has the goverment any controll on these copanies ?

4. why should they increase my payment without any notice or any reason, I didn't made any change, I didn't do any accident?
Hard Worker not appreciated January 28, 2009
fired for working to much
I worked for this company for 10years. Was a very dedicated employee and did a good job for them. I was given a new boss in January and he began writing me up, harrassing me and giving me extra work. By April he made me aware that i was going to be fired.
After i went to Human Resources Dept. and complained about him, i was told I had done nothing wrong. In June I was fired work "working overtime and not getting paid for it".!!!

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