In all the 10+ years that I was insured by State Farm, I have NEVER been treated this way, my recent experience with Cookie O'Days Agent located at 13550 N. Kendall Drive, Miami, FL just puts such a "bad taste" in my mouth. I don't have enough space to write all that has transpired since March 2009; when my car broke down on the highway in the middle of the night and had to be towed to my house, then to my mechanic the next day. Ms. O'Day denied paying the 2 claims, and after I disputed, she said she had to call the Winterhave office to inquire, she later retracted, apologized and paid my 2 towing claims. A couple of weeks ago I received a large increse in my premium of over $30 extra per month, and I questioned my agent Fernando, he claimed that "due to the towing claims" (too many) my premium was increased? AND due to my 2006 car accident, AND my credit report. I was furious, so I called the Corp. Office and spoke to an Underwriter, she explained that it was NOT due to the towing claims, but because of the 2006 accident, so I contacted Raul of Craig Martins' office, he very courteous assisted me and emailed me "Thanking me for the opportunity to continue with State Farm" so he found me another agent to transfer to and one who "assist" me with my insurance, instead I was told by the "new" agent Manny Morin that State Farm has now decided to "Drop Me" because of the towing claims!!?? I was in shock about what I was hearing, when I questioned several staff members of State Farm, I was given all contradicting information as to reason to the increase of my premium, but was NEVER told I was being “dropped” until Mr. Morin informed me this past Friday (please see attached all the emails I received from Cookie O’Days’ Office Manager offering me various options to keep my car insured with them, also Raul’s and Cookie O’Day herself thanking me for wanting to “continue” with State Farm? I demand an investigation as to WHEN this decision was made, these people NEED TO BE STOPPED! And I have never in all the 30 years I have been driving experienced such an unprofessional treatment by State Farm Representatives! Their training and customer service practices are a Disgrace!!

Last year my neighbor took camper out of storage with everything normal. This year took camper out of storage and had water damage. called state farm & they said it was (lack of maintenence) so they won't cover any of it, but they now know about the damage so they won't have to pay as much if something else happens. What a racket, take your money every month and not cover obvious damage! Don't buy state farm insurance! Both her & I had state farm but are in process of switching. Found a hole poked in rubber roof that looks like a small branch landed & tore quarter size hole in.Anybody blind could see damage but adjuster said he didn't know if he could cover. Best advertising GEICO could get! Or PROGRESSIVE. Both of us have HAD state farm for 20 years or more. Thats gonna change!

HELP MY HUSBAND RETIRED FROM STATE FARM 6 YEARS AGO.
FOR THE FIRST TIME THIS YEAR HE RECEIVED A 1099 MISC. IT WILL COST US $1200 IN TAXES. THEIR EXPLANATION IS AFTER 5 YEARS
IT IS CONSIDERED OTHER INCOME. IT IS STILL RETIREMENT OR PENSION AND WE SHOULDN'T BE TAXED AGAIN. IN THE STATE OF
MICHIGAN IF WE RECEIVE A 1099R WE WOULD NOT BE TAXED.

ANY RETIRED AGENTS WITH ANY SOLUTIONS?

On or about September 20th 2007 I loaned My State Farm Agent, Rita-Estep Wendell, $25, 000.00 wilth a promise of repayment by spring of 2008 as of December 2008 I have recieved approx. $1, 600.00 in payments from this individual, Please advise as to the course of action needed to collect this debt.

I am writing this in the hopes that someone out there could help me, or lead me in the right direction. I recently found out I had a Sewer Pipe Break under my house. We had an adjuster come out and did the whole 9 yeards. In order for it to be fixed, a plumber would need to break up my recroom floor (the pipe is under the cement slab), bathroom tile floor and more than likely my laundry room floor (they are not sure where the damage ends without sticking another camera. We found Mold from the water leaking all along my basement wall and I have 2 small children who have all their toys down there. Long story short, the adjuster that I had come out was under the impression that it would be covered. Our home owners policy is under State Farm. All the leg work has been done, we even had a company called Serve Pro come out a put an air cleaner in our basement and tape off the closets where the mold is. The agent from State Farm came out to look at the problem a few days later State Farm sent out their plumber to confirm there was a leak and the pipe needed to be fixed. The plumber confirmed it and the adjuster went back to State Farm to get the go ahead to get the job done. I just got a call today that State Farm denied my claim stating the "wording in the policy had recently changed" and Pipes that are under the slab are not covered. This is unbelieveable!!! We have had StateFarm for 8 years ever since we became home owners, never had a claim until now. What do we pay insurance for if they are not going to pay for damamges. Where else do they expect a Sewer Pipe to be on top of your house?? This job is going to cost any where from 8, 000-20, 000 dollars. Not even counting the cost of having my basement walls ripped out, redone and mold free as well as my belongings in the basement, bathroom tile floor replaced, painting redone since the wall was cut to get to the pipe. My adjuster told the Manager at State Farm we would take him to court and he said go ahead we have a good case. I do not have the money for a lawyer let along the money to fix all the damage. Please help. State Farm is probably screwing so many others and this needs to STOP NOW. I am hoping someone reading this can help me.