State Farm
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1 stars | | (34) |
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Category: Automotive
Contact Information 11350 Johns Creek Pkwy, Duluth, United States
Phone number: 800-578-8001
statefarm.com
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State Farm Reviews
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Steven
July 27, 2009
Treat customers like trash
I was involved in a car accident in 7/12/2008. One car was hit by an incoming traffic and then swerved into my car so hard on my driver's side that I can't even open my door to get out. My left arm was extremely sore and bruised. I went to an emergency room and then a month after my arm was hurting again and I had to go back for pain reliever. State Farm denied my emergency bill and I was told it was not car accident related. I was so in pain that I can't sleep at night. State Farm is a scam artist. I didn't file a lawsuit because my bill was $600 so I paid for it and let it go by. I highly recommend you folks out there to stay out of this insurance company. I am so sick and disgusted with them. I am very disappointed. No words can described how I was being treated but I strongly believe what goes around comes around, they treat their customers trashed, they will too suffer the consequences. State Farm can go to hell. Not a dime they will get from me ever again. I went with a very caring and professional insurance company since than. They are a little more expensive but it is worth it. I love them.
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stonetail
July 23, 2009
damage to camper
Last year took camper out of storage and it was ok this year found water damage to side wall and floor at the slide out. Called State Farm and they said take it to RV repair place and get estament for damages. When I called adjuster said it was of lack maintenance. Realy!!! I see State Farm is knowen for this type of action.
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Taki
July 10, 2009
refunds
I recently added my fiance to my insurance, and due to him having unknown suspended license state farm chooses to cancell my policies that I have had with the company for more than 5 years. I paid a two months worth for my fiance's policy and cancelled halfway through the second month on his car, also I cancelled my other two policies on my two cars. This is all due to the company expressing to cancell my policies. Back in October of 2008 I signed an acknowledgement to just have liabilities one on of my vehicle which never got changed. I have called since Jan. of 2009 of this year and here it is July of 2009 and still no reimbursement for the months they was really charging me for full coverage due to never dropping the insurance to liability. Since I have cancelled my fiance's car I have not received the money for the remaining of the month that the insurance was not used. The company told my agent that they did not owe me anything for this policy. Plus they have not reimbursed me for the few days of my two policies I had with them for years when I cancell these policies with them due to the cancellation was eventually going to happen not by my choice. I am so frustrated that this company is not refunding my money I paid out for services that was not use. They did not hesitate to take out their month payment on time. This company has issues and one issue that needs to be resolved is for them to refund me the money for remaining of the days of the auto insurance that I so graciously paid ahead of the time.
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senius chapman jr
June 8, 2009
wouldn't replace air condition
been with state farm all together since 1979 car/home insurance may 05 2009 my a/c unit was hit by lightning had mr .wilson of wilson's refrigeration & air condition checked unit he quote a repair price to state farm told he could repair no guranatee because it was hit by lightning and in his opinion it need to be replaced after that claim was transfer from georgia to south carolina the amount of the repair send to me minus $500 dollar deductible without asking me could i pay the deductible the reason mr wilson wouldn't guranatee it was hit by lightning if he repair unit may not work my agency was no help he said state farm do what is cheapest i can understand that if unit was not hit by lightning and some other mishap cause the damage but lighning
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smith7797
May 4, 2009
Lost over $38000 out of my 401k
In July 2008 my wife and I decided to roll over our 401k plans to a self directed IRA. They use a company called Asensus to administer their 401K.
Asensus did not know what forms we needed to fillout. We did everything they asked in a very timely fashion.
After several months of going back and forth they finally accepted the initial paperwork we submitted the first time back in July.
On a 3 way call (that was recorded) Asensus, my wife and our State Farm agent, they stated everything is fine and a check will be cut and sent tomorrow. Great.
A few weeks went by and we contacted the Self Directed IRA. They said they never received any funds. From the date of the phone call to the date we found out they never sent the funds, the stock market dropped 3000 points. As a result of this we lost approx $38000.00, we are not sure exactly how much we lost, State Farm will not give us the reports they promised and we have requested many times.
After months of arguing with State Farm, they will not give us our money. They said "Assensus rep made a mistake"
We have current reports that show assensus terminated our plan and they took 30 days to mail the check. While our plan was terminated, our 401K was subject to market conditions, we lost $38000.00. Does this make any sense?
Has anything like this ever happened to anyone else?
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Mikeysmom
March 18, 2009
Rude Treatment
Clem Santine, I would just like to in form you on the rudeness that I received when I came in your office personal. The lady at the front office. She was very rude and seem to not be able to help at all then lied to me about my changing my payment. I received a letter from your office in the mail that stating that my payment would be lowered and thats not what happened when I receive payment in my bank statement it was for the same amount that was my previous amount. Well I had to call the 1-800- number and they told me that your office had sent the letter and it should have been documented. I just ask you this one question how am valued as a customer when I receive such RUDENESS. Thank you for your time UNNAMED so-called valued customer
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aunt lou
February 28, 2009
NON-PAY
WELL, MY NIECE WAS SITTING AT A YEILD SIGN AT A CORNER AND THIS GUY COMES FAST AROUND THE CORNER AND SWIPES THE SIDE OF THE CAR AND LEAVES (WINTER MONTHS IN IOWA ARE SLICK). SHE GOT THE LICENSE PLATE NUMBERS AND CALLED THE POLICE SHE IS 16. THIS OLDER GUY A FATHER OF HER CLASS MATE WAS QUESTIONED AND PICTURES WERE TAKEN BY THE POLICE BUT CONTINUED THE DENY HE WAS THERE? THE GUY FAUGHT THE TICKETS IN TRAFFIC COURT AND LOST; MY NIECE TESTIFIED FOR THE POLICE. HE IS INSURED BY STATE FARM AND EVEN THOUGH HE WAS FOUND GUILTY IN COURT BUT CONTINUES TO TELL STATE FARM IT WAS NOT HIM THEY WON'T PAY. HOW DUMB DOES THIS SOUND FOR STATE FARM!!! WHAT IS THIS WORLD COMING TO YOU, KNOW THESE INSURANCES TAKE YOUR MONEY BUT JUST TRY TO COLLECT! WHAT DID THIS TEACH MY NIECE, LIE CHEAT AND IGNORE THE LAW; AND FINISH FIRST SHAME ON YOU STATE FARM. YOUR SONG SHOULD BE LIKE BAD NEIGHBOR STATE FARM WILL STIFF YOU!!!
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Paul Chandler
February 24, 2009
Car insurance
Had State Farm insurance for 30 years with no problems. Had it in Arkansas, Oklahoma and now Louisiana. And by the way State Farm in Louisiana is $200 higher per car, per year for the exact same coverage. But now I have changed to another company. After 30 years with State Farm I moved to Louisiana and got an agent that could not bill me, call me or even mail me . My insurance got cancelled with-out me knowing and now State Farm will not insure Me because my insurance got cancelled even though it was their fault! So now I get to pay the fine to the D.M.V. while getting all this fixed. State Farm says I can get coverage after 6 months, No Thanks, I'll pass !!!
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October 20, 2008
Callous & uncaring
I was hit at a stop sign on a country road. The driver smacked into me and totaled my car. When we exchanged info I realized that we both had State Farm...Now after almost 3 years State Farm has not paid off my claim. And has scheduled to go to court on 0909. They have been callous & uncaring and told me their policy is to stand behind the offending driver not the victim. Why should they hurry, They are not going to work hard against their own company. There should be a law if both parties in an accident have the same agent. The victim should be able to have a temporary policy with the agent of their choice so the victim would be treated fairly. It would save a lot of grief.
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August 28, 2008
Car insurance
My car was hit when parked. Bumper ripped off and quarter plate damaged. State Farm wants only to pay for less than half of the bumper repair. I provided estimate to put back the damaged bumper and they don't want to pay that either since it is higher than a new bumper. The reasoning is that the bumper already had a dent. They do not want to pay for rent a car (one week) that I had. Let's get together a file a unified complaint we should not let these guys push us around anymore. They take our money but when we need them they refuse to do their duty.
Thanks,
Steve.
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