Statefarm.com
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1 stars | | (3) |
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Category: Services
Contact Information United States
statefarm.com
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Statefarm.com Reviews
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Tirinake
May 30, 2011
Do yourself a favor and find another ins company
BAD FAITH INSURERS stay away they don't care, there claims processing are the scum of scum. They are only interested in saving a dollar for themselves Do yourself a favor and find another ins company worst I've ever dealt with and I've had ins for over 30 years! LIARS where they lie with a smile on their face. Lord have mercy on these souls and give me what I need to keep praying for this kind and not to get hateful! cuz people let me tell ya My exp with State Farm was HORRIBLE I paid them to protect me they not only did not do what the policy and law states they make you feel awful and try to make it your fault and bad cuz you had an "ACCIDENT" its just what the name says "accident" for the love of pete!
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Srey
May 17, 2010
Agent careless
I have been a customer to state farm at this location since 2003. I had never filed a claim since. Until near the end of 2009 I'm in need of a new roof. Call the agent, she come by, look at it, and said will send her guy over to give me an estimate of how much I can get state farm to help me out with the cost. 8 months later nothing happen. No one has ever showed up…my request of address change never got change. When I call the office, she decided to transfer me over to another agency because she didn’t want my claim under her agency name. Now my roof is falling a part, this state farm agency decides to do nothing about it. My entire family have policy with State Farm (9 sibling) and this is how they treat us. How fair is this? When I need them the most they turn their back on me.
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GarR33
December 30, 2009
Bad service
I was in a hit and run accident at the beginning of December. I called my insurance agent state farm Travis Primeaux and was given number to claims to file my claim. I called the claims office and filed my claim. After a couple of weeks I get a call from the claims office advising that the car would be a total loss. They were offering to pay a total of a little over 8, 000.00 minus my deductable since I was still making payments on my car they were paying the finance company 7, 000.00 then my GAP insurance would pick up the rest, which would have left me with only around 345.00 and without a car. I told the claims representative that I did not think that it was a fair offer and that by totaling my car I have no car or be able to offered to buy a another car. The representative clearly did not want to be helpful or provide me a better offer. So I called my insurance agent Travis Primeaux and explained the situation, he too wasn't helpful and didn't want to be involved in the issue telling me that it was between myself and the claims office. After a few days and with pressure from State Farm I was pressured into settling with their one and only offer and I still do not have a car, not even a rental car.
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