Dear Mr. Leondis:
I have recently purchased a 2008 Honda Civic coupe from your dealership on Aug.23, 2008. However, copies of the transaction were not provided to me until Sept. 2, 2008. Upon further review of the documents, I notice a copy of the Buyer’s Order and Bill of Sale, a breakdown of cost of the car were missing. I had personally requested this from your business manager, Faysel and my salesman, Zee but was told that such document is non-existent. The Buyer’s Order was signed by Zee and myself. Please send copies of the document to me as soon as possible.
Furthermore, I would like to put to your attention that the New Jersey plates have not arrived. I have attempted to contact your office several times and got the run around. It has been 30 days and expect to have the plates delivered as soon as possible since the in-transit permit expires on Sept. 23, 2008.
Lastly, I have checked with Honda Financial on the status of my loan and was told that no paperwork has been received from your office.
If this cannot be resolved in the next 7 days, please make arrangement to reimburse my $15, 000.00 downpayment and will gladly return the car.
Sincerely,
Kristina Klein

Cc: Honda Financial Services
New York Department of Motor Vehicle
Office of the New York Attorney General, Andrew M Coumo


...as you can see, they have been ripping many people off and this is just ANOTHER example. Something needs to be done about this.