Today it took me 30 minutes at 6:30 p.m. to pick up an item that required 1 minute to find because there were two cashiers and long lines. No line for people with one item. The people in line said that this has recently been true all of the time. Everyone was upset. Also my husband said that he waited 15 minutes yesterday morning when he picked up some items to take to work. The staff worked hard and were friendly but it is obvious that they were overwhelmed. There are many stores nearby (Tustin and Santa Clara, Santa Ana) and we will give this store one more time... It is a shame because it is a great store. Also their internet site does not allow emails for "customer service." They must not want to know. So long Stater Brothers. Save pennies and lose dollars.

Not only do they have absolutely awful meat dept people, they sell meat with flies in the meat case and many times the meat I buy is bad in two days OR LESS. Of all the stores I've shopped at, Stater Bors seems to have mostly racist wetbacks(illegal aliens from that "country" south of us (is that a country or a big garbage heap of loosers)?

For what it's worth, I'm sending a letter to the health department with photos I took of flies in the meat case ...

Wish we could just close down Stater Bros just based on the racist attitude of their employees - let alone the fuckign lousy meat with flies they sell and the very inept mexcians that work the dept.

This store is only a few months old and I have already seen many customers get "very unhappy" with the MEAT department. Today Sunday 9/14/08 I watched as 7 to 10 people waited for service the guy's there just seem to screw around and they don't do their job very well.

Anyway I wanted some steaks and I knew I was not gonna get any help from these guy's... so I grabbed two family packs of steak and 10 minutes later as I was checking out the noticed the meat was brown on the edges towards the underside and had bits and kibbles from perhaps some other meat is was gross!

I told the lady cashier and she said :oh, that's normal" I had her take it off my bill and gave it back. I am 42 that is not normal to sell bad meat as good meat at full price. I have seen day old meat for a price break... that looked better.

The butcher needs to be retrained or fired!!!