Steam Buddy
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Category: Electronics
Contact Information
P.O. Box 917, Santa Clarita, California, United States
Phone number: 800-353-1102
buysteambuddy.com
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Steam Buddy Reviews
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Ron Gross
July 22, 2010
no steam
as seen previously. Purchased this product some time ago and finally had the opportunity to put to good use and light goes on but nothing seems to happen. no heating, no steam. company should replace at their own expense.
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Lindsey Chimento-Meister
April 16, 2010
no steam
ok hello i have received this product and the directions told me to prime the steambuddy for 5-10 times and then it should work right? ummm no it did not work and i was planning to use it on a silk shirt that i had just got the steam would not come out of the buddy and also the attachments would not snap on correctly neither of the attachment.
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Steam Iron
March 3, 2010
does not work
Dear Sir,
I have bought a Steam Buddy, and it is not working. I am deeply disappointed.
Edith Friedman
[email protected] |
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Kim
December 11, 2008
Unauthorized charges
I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.
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Francis
December 10, 2008
Unauthorized billing
I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.
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December 4, 2008
Unauthorized billing
I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.
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November 25, 2008
Unauthorized charges
I started to order the Steam Buddy. It does not let you see postage until after you press 'order'. When I saw that the postage was more than the product, I stopped and closed the site without pressing any final submit key. I did not get a receipt emailed to me. Several days later, I got an email saying the product was on its way! I emailed and called to cancel it, unsuccessfully. I plan to send it back refused, hoping I can avoid paying postage. The customer service person and her supervisor said they would refund my credit card upon receiving it. Both offered to cut the shipping in half, but by this time, I did not trust the company who operates such a deceptive ordering process.
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November 16, 2008
It doesn't produce steam.
Plugged in the unit for the 1st time. The light came on for 20 seconds ((indicating "heating") then went off. Came on after 5 minutes for 20 seconds again but NO STEAM. Water was cold and steam never came out of the holes. Tested the outlet and it's ok. My conclusion is that it is defective.
The phone call to order it was strange and I could not satisfactorily find out any information nor confirmation of what I actually ordered. The voice kept trying to add on extras.
The "shipping" charge was almost as much as the appliance. I don't know how to contact the company by phone. I am very frustrated.
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October 29, 2008
Scam billing
I clicked on this offer through e-miles promotion and thought it seemed like a good deal. When I got to the end I realized that the shipping charges were exorbitant and found no place to cancel my order or remove items from the shopping cart. So, I closed the window. I realized today that I was still charged for the item. I also found others in the same boat. I've contacted my credit card company to report the fraud.
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