I moved out before Christmas and I did pay them in full for December of 2010. When I moved out just couple months before the contract over, I knew that I would lose $350.00 for the security deposited. However, I could not stand that place anymore. As the following reasons:
1. Because the apartment was too old so that the sink, toilet, and bath-tub got stuck quite often- besides that the floor and carpet smell and look terrible. In general, it’s not a healthy place.
2. The first several months that I moved in, there was nobody upstairs, but after that there were new tenants moving in, and it was quite too noisy at night; flushing toilet, taking shower, dropping things and so on. Therefore, I could not sleep during the night at all. I don’t blame them, but myself, I still have to be at work during the day too.
3. Parking issue, I lived there less than a year, but my car got hit twice. The first time was just minor, and I did not ask that tenant to pay for the damage because he told me that he was out of work, and did not have money. And, the second time, it was hit and run over night, a part of the passenger’s door got damage badly.
Therefore, I got frustrated and decided to make a phone call to Steele Street Apts-office right after I saw my car got damaged like that. Unfortunately, the voicemail that I left for them, they said that they could not get it. I have no ideas why?!
I will briefly go over the part about the “communication” between me, Steele Street Apts, and I.Q data International, Inc.
Date: 11/28/2009, I Called and left a voice-mail that I was moving out.
Date: 12/22/2009, I called back to remind them that I was moving out at the end of the month. Again, nobody answered the phone this time so I left a voice-mail again.
Date: 12/22/2009, the manager called back and told my wife that we need to let them know 30 days in advance. And I was so surprised when my wife told me about that because I thought that they already got my message that I left for them on November 28, 2009.
Date: 12/30/2009, I called back and let the manager, Mrs. Thompson, know that I completely moved out and I already vacuumed and clean the unit perfectly, and I told her if there was anything wrong with it, then just give me a call; I will come over and take a look. She replied that she would do that and she complained about not giving her any notice within 30 days. Then, I explained to her the situation like above.
Date: January 2010, I received a bill that I have to pay $1173.93, while the full month is only $525.00, and when I already lost $350.00, now they double the amount as twice as the monthly payment due to cleaning and other fees. I got so upset and had a question on mind, “How come people act like they have no conscience?” All they want is to collect money from other people as easy as they can. In sum, they have no sense of humor at all.
Date: February 2010, I got call twice from a lady her name is Samantha, who works for I.Q. Data International, Inc. She was kind of harassing and threatening me. She said, “You either pay for it or I’ll call your employer; that’s why I am calling your work phone, do you get that?” Wow, I could not believe to hear that the way she talked like that. I thought a person with education would have talked differently. After telling my friend about the conversation with Samantha, he told me that maybe that lady works for Osama Bin Laden or she is a member of Somali pirates. Samantha also said that they’ve hired me to ask you to pay for it. Well, Samantha, no matter what, you need to respect other people if you want the others to respect you. Personally, all I would like to tell you that you need to be professional in your carrier and be more careful with your language. As I have studied from the internet, I have learned that there are lots of people posting bad comments about I.Q. Data International employees’ bad attitudes and ruddiness, you should notice that.
Samantha, you need to put yourself in other people’s position, and then you would understand them more. I’d like to tell you this I have had good credit with Steele Tree Apts as well as other bank or business. I never pay them late or run away from any creditors that I have to pay for. In this case, it is not like I bought something or I used my credit card then I did not pay. But the thing is I did not live in that Apartment-Unit for one second and now they want me to pay $117.98? Remember that, I work really hard to earn money; it is not easy like you. I hope you have the sympathy with me.