Steinhausen Overnight has another scam chain call www.electronicgadgetstore.net.

Beware!

This company sells watch winders and popcorn machines. I found them from web search and noticed their price is $100 cheaper than others, seem legitimate since they have mastercard/visa/paypal.

They have an option to give 10% discount if you pay by check. They cashed out my check on 7/16 and promised delivery the following week but failed to commit.

At first, they respond to my email within 1 day but then ignore after I started to sense something's wrong. The excuse was either shipment or custom delay, week after week. If you search web reviews by their company name or web address, you will not find any.

Only when I search by their address "17600 Chatham Hills Rd, Norman OK 73031", then you'll find 2 rip off reports.

I will continue to track them down to prevent more people from being hurt.

I wish I would have read these other complaints before I placed my order--I just got scammed by this "company." I ordered a watch winder in January and, unfortunately, paid with Paypal. I thought it was odd that Paypal was billed immediately although I received no shipment notification from Steinhausen.

One month later, I emailed the customer service department. They responded with a bleeding-heart sob-story that the CEO was hospitalized and no one else could either refund my money or authorize the shipment. In essence, the last paragraph of their response was, "you may get your winder in 1-3 weeks, and good luck at getting your money back."

In March, I let Paypal know the situation with a claim against steinhausenovernight.com. They contacted the "company" and did not receive a response, so Paypal validated my claim. Unfortunately Steinhausen's prophecy came true, and Paypal said they couldn't recover the money. Paypal also said that they were taking action and were aware of this "company's" reputation. However reassuring, I don't think I'm going to ever get a penny back until I take legal action.

Lessons learned: 1) Steinhausenovernight.com is a scam operation. 2) Never, ever, use Paypal for an on-line purchase unless it is through eBay--you are not guaranteed a safe transaction.

I'm considering opening a class-action lawsuit against the jerk running Steinhausenovernight.com. Who's with me? Send me an email at [email protected]

I ordered a watchwinder back in August 5, 2008 and I have been repeatedly asked to wait as they claim it is in backorder. I have asked for a refund ($1279.90) several weeks ago and now David Long is not responding at all!

Steinhausen Overnight is the most disreputable company I have ever dealt with. Consumers should be warned of their enethical and poor manner of business and should not conduct business with them.

I have filed a report with the Better Business Bureau in Oklahoma City, OK, filed an investigation with Paypal and my Mastercard in addition to this report.

Hopefully this issue will get resolved before we need to take this into legal matters and maybe even a class action suit by the looks of how many people have been cheated.

Purchased a Popcorn Popper From Steinhausen, and paid via Paypal for the item, as well as shipping when directed, and the total amount was automatically calculated.

Waited several weeks, and began emailing, as I had not received a confirmation of my order. I was already concerned, as I had attempted to contact this company prior to ordering, and the phone numbers listed on the website did not work. The order line did work, but with a recorded message prompting me to leave a message, which I did... several times, over a week. I finally contacted Paypal, and attempted to call the company with the phone number that was listed with them, only this number was disconnected.

Finally when I escalated a claim with Paypal, and swamped Steinhausen with emails, threatening to show up on their doorstep (which I WOULD do), I finally received a single email stating that It was MY fault, as I had not paid enough shipping (I paid the amount that THEIR Shipping Calculator asked for), and giving me hell for escalating the claim with Paypal... oh and also stating that the popcorn machine was no longer in stock.

It all seems pretty crazy.. as they could have contacted me once I ordered to let me know that either I had not paid the proper amount, and/or that the item was not in stock. Why should I have to bury them with emails, only to get a single email many weeks later. POOR COMMUNICATIONS.. and a overall RIP OFF. I only hope that I can get my money back from Paypal. I will also be filing a complaint with the BBB.

Good luck to anyone who considers Steinhausen for a Christmas present!