Steve's Blinds and Wallpaper
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Category: Websites
Contact Information
United States
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Steve's Blinds and Wallpaper Reviews
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sandra silverman
May 9, 2011
refund
I purchased 2 Roman blinds in February. The cost was &287.62 . They were not made correctly. They were both different. One was pieced together because they did not have the correct width of fabric. They were not made with rods to hold the pleats in place and therefore would not fall neatly in place. I was told to steam or iron them. I did so. I was told to send pictures in. I did that . I have called many times and have received many different excuses about
my money not being returned. I called dozens of times and they would kept saying they were working with the vendor. It has been several months and now they don't want to take my calls. I got an email saying my refund was processed in the amount of $47.70. I called and said that the amount was $287.62. Twenty calls later they are still looking into it. Sandra Silverman
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Candy Eng
April 23, 2011
Non Delivery of Paid Wallpaper Order
I placed an order for 16 rolls of wallpaper on February 21, 2011 and my credit card was charged at that time for $438.63. Since then, I have not received my order, and when I have inquired, there is no assurance or indication as to when I will get the merchandise I have paid for 2 months ago. I have never heard of any reputable company who takes your money before your order is shipped. The customer service supervisor, Danielle McQueen, simply explains that it depends on whether or not the wallpaper is on the weekly truck delivery! If that is the case, then they should not take payment until they know they have the order. I had emailed Danielle three weeks ago to ask that my credit card be reimbursed until the order is fulfulled, but to date have received absolutely no response at all. Do not order from this company - they evidently do not abide by standard business practices.
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theresatk
December 7, 2010
wrong brackets
Do not order blinds from this company. Trust me. They sent the wrong brackets to me three times and then had the nerve to ask me for a picture of the last brackets so they could get it right. Are you kidding me? I am not kidding. I filed a complaint with the Better business bureau I spent $200.00 and these people are scam artists. STAY AWAY!
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Minipoo
August 23, 2010
Scam artist
BUYERS BEWARE!!! DO NOT ORDER FROM STEVE'S BLINDS AND WALLPAPER EVER!!!
I had recently found some border paper that I liked and decided to order it online versus in the store I found it at in an effort to save some money. When I got the paper, it was a completely different color. The product in the store was more blue and the paper I received was more green. All information was the same. When I called to send it back I quickly understood "it was too good to be true". Here is how they would RIP YOU OFF! The border paper was 3 rolls @ $20.44 for a total of $61.31 I was told that there would be 30% restocking fee AND a $10 shipping fee so they would refund me $28.39!!! I bet he makes money hand over fist at that rate of ripping people off! You charge me $61.31, send me some crap that is nothing like the appearance on the site, or as I previously have seen, get back some product, and keep more than half of my money!!! Scam artist! No wonder you charge a 30% restocking fee and charge a ridiculous shipping fee on returns...that's obviously how you make your money! People order products and you send out crap and keep their money! Receipt C195695
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dirtwfox
August 2, 2010
satisfaction guaranteed
Do not buy anything from steve's blinds.
I ordered blinds from Steve's Blinds with 100% satisfaction guaranteed, they were not special order but were a listed product. When I received the blinds they were not what I had ordered. I ordered what I thought were pull down retractable blinds and what they sent me were chain driven which would not work for my application. For these I sent them $72.59. I paid the shipping and returned the blinds without even opening the wrapping once I saw that they were chain driven and would not work. I waited for my refund which did not come and then I called them to find out about the return I was told that I would not get my money back but would receive store credit which I do not need. It has been a terrible experience and I would not advise anyone to order anything from this so-called place of business!
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Sandi H
July 8, 2010
Misleading S&H costs
Misleading advertising about free S&H and no taxes added, then a hefty manufacturer's handling fee is added at checkout.
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