My Name is Steve Katzman and I am the Owner of Steve's Blinds and Wallpaper. We strive to provide the Absolute Best Customer Service available for purchasing special order blinds and wallpaper. Over the past 12 months we have experienced a huge increase in sales and unfortunately as a result there have been a few orders/situations that have slipped through the cracks. I want to ensure anyone that purchases blinds or wallpaper from our company that they have my Personal Guarantee that we will do everything possible to make them a Satisfied Customer! My family has been selling blinds and wallpaper for over 50 years and we do take great pride in what we do and we do not want 1 unsatisfied customer. For those of you who have not had a positive experience with our Company please feel free to contact me directly at [email protected] or on my direct line at 1- 800-627-1539. For those customers that have taken the time to post positive feedback - thank you very much for taking the time to let other shoppers know of your positive experience.

Placed an order for Graber Blinds on May 18th. On June 8th, Steves had no idea where my order was but I couldn't cancel it. I called Graber directly and had them search Steve's orders and there was nothing. There was also nothing under my name, address, phone, email or product. My order was no where to be found. I called Steve's back but they insisted that the order was in with an alternate manufacturer who they could not disclose. I'll let you come to your own conclusions. I cancelled my order and called my credit card company to reverse the charges. They were more than happy to do so.

Go to Lowes or Home Depot for your wallpaper, you'll get a MUCH better deal in the end. I found Steve's Blinds and Wallpaper to be misleading, dishonest, and a ripoff. Then, they have the nerve to insist on a 30% restocking fee after having misrepresented themselves.

I have spoke with Jackie at steves blinds they record your order I ask if the product was mint green because it looked blue I wanted mint green I was informed that there was some blue but the stripes in the pot looked mint green I said that was ok The product came and and there was no mint green in the flower pot and the product was slate blue The website says customer satisfaction post this is the only satisfaction I can get... They want to twist my words when I clearly stated I wanted mint blue. They refuse to offer me a different border or refund.