To whom it may concern: My husband and I purchased a matress set from American Freight in Ocala, Florida, this is not a year old it is a pillow top there are 3inch valleys where we sleep I called them and they told me they could not do anything for us, this mattress is turned every week, we are retired people, nd I have a bad back and also osteoporosis and it is very bad and this is not helping me like they said when I boughr It. I hope you can help with this matter. Sincerely yours Carol Laub