My mother purchased two small life insurance policies while working at JC Penneys about twenty years ago and they were sold to Stonebridge Life Insurance. We had to recently put our mother in a nursing home and due to the high cost of the home had to inquire about possibly surrendering her life insurance policies with Stonebridge. We called them in early November, 2008 and were told we would need to fax them a letter requesting the forms to surrender her policy. Unfortunately our mother passed away on 11/30/08. When the funeral home contacted Stonebridge about her life ins. they were told it was surrendered. We had not heard a word from Stonebridge nor did they send the forms until they heard she had passed away and they quickly started the procedure to surrender her policy. We are not talking about alot of money but it is the principle that our Mother paid this policy religiously and for them to pull this stunt is unthinkable. They are trying to tell us that all you have to do is send a fax with the policy number and signature and they will surrender the policy. Did you ever do anything with an insurance company that did not involve alot of paperwork? I would not buy a thing from Stonebridge and would encourage any consumer not to do so either. She had a small policy with Prudential Life Insurance and we faxed the same letter to them and they sent forms but since the forms were never sent in we will be paid the death benefits - seems maybe they are more reputable than Stonebridge Life Insurance. Please do not buy anything from Stonebridge - they are not to be trusted and are very rude to deal with