This complaint is concerning StoneDine Cookware, advertised on television. Both the infomercial and the website advertise the product for $29.97 (+25.75 S&H). AFTER you give them your payment ifo, they ask if you would like to pay full price and get free shipping. FULL PRICE?!??!?!? NOWHERE on the website or commercial do they tell you what the full price is. You come to find out it's around $299.00 for the order. Now you're stuck getting the product shipped with no way of cancelling your order. You're stuck having to return the product and you're out $50-something dollars in the process. When you finally find a number to call they tell you they can't cancel your order because it takes 24-48 hours to process, which is BS. When I called a few hours later, they said it was already shipped. How s that possible? This is a total scam geared towards confusing the consumer and getting their card number so they could run up charges.
Here is the company website with the false price advertised.
http://www.stonedine.com/a2/index.asp