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andrea470412
February 25, 2011
Fraudulent
This company is a fraud. I cancelled my contract 7 days later after hearing negative reviews online about this company. The Customer Service Rep. told me that the refund to my account should be by my next billing statement. Instead, they charged me again. When I called back, no one would answer the phone and after 3 weeks of constant calling I was told that I would get a prorated refund. Even though I cancelled 7 days after getting the warranty. They claim that they never received anything or any calls requesting a refund. This company is a scam and when I say scam, I mean scam. Do Not Buy Anything from this company. You will regret it later.
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Rlafortune
January 31, 2011
Big Scam
I received a call from this company telling me that my 2004 Ford Explorer would have full coverage until it has 140000 miles. after having the policy for almost a year I had a problem with the front end it ended up being a defective steering rack, well to my surprise it was not covered as I was told and promissed from this company. I then cancelled the policy in writing on November 4, 2010 and after over 15 calls to the company looking for my refund I was told it was mailed then it was not mailed then it was mailed then it was not mailed and then finnally it would be mailed out on January 14th 2011. But as of today 1/31/2011 I still have not received a check, I have been told its in the mail, another day I was told they had a bad snow storm and it could be the reason I have not received it. DO NOT DO BUSINESS WITH THIS COMPANY RIPOFF!!!
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Louis Jefferson
December 17, 2010
Stop Repair Bills Scam - Bad Review
Awful service. Every claim I submitted has been denied for my 2006 Ford Taurus. Don't buy from them.
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quarter horses
November 9, 2010
not paying for repairs
I bought a used 1 ton dual pickup used & I bought a warrenty from this company & I have paid the money to keep it going & now the transmission went out & the warrenty company said that there was a miliage discreptantcy with car fax & that they refuse to pay the 2000.00 transmission bill. I told them that the proof of purchase & the title show actual miles & they still dont believe me & now Im stuck with a huge bill. What ever you do dont buy from this company there a JOKE & need to be prosicuted fully
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skorpyo24
October 25, 2010
What is being done to correct these one of many fraudulent companies
Really, what is being done to stop fake companies such as Stop (annoying me) Repair Bills. Makes me think the commercials companies are getting a kickback as well. Really showing truly how classy these individuals really are. Here's an idea, why not have a commerical right after the goofy stop repair bills skit showing all the complaints about this company. And maybe ask where these people exist so we can see how reputable this company really is. One more idea and then im out. Here's a hint, why dont we start going after these companies so that we can deter this kind of behavior in the future.
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okiegirl71
October 20, 2010
Cancellation
I had a contract with Stop Repair Bills, I refinanced my car the company that I did this with offers a car repair warranty. The new car warranty is alot cheaper it covers all the same things that Stop Repair Bills claims to cover plus I don't have to pay a deductable. I called to cancel the coverage with Stop Repair Bills I ended up talking with four differant people, they all tried to talk me out of cancelling even though the contract says purchaser has the right to cancel this agreement. Despite telling them time & time again to cancel they still proceeded to try & talk me out of it. After all the yelling at them they finally gave in but it was no easy task. I am the customer I am paying for the service if I choose to cancel then cancel! Beware once you are in with this company you will pay hell to get out!!
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G M N
July 31, 2010
customer service
I called SRB for information about warranty service. Salesman kept lowering price and I told him I had to talk to my son first, then he said I had 28 days If I changed my mind & I gave him my information. My son had already checked them out on the web, so I called them back to cancel the service. I talked to the 2 rudest men who kept arguing with me. I think it was a game for them. One told me that United Car Care did the warranty and SRB does the selling. It finally ended with the salesman telling me that since I wouldn't get the papers in the mail to sign, the transaction was stopped. He could have told me that in the beginning. Now I am scared that they have all in info. Will they try to take money out of my bank. At 74 I don't need this kind of harassment.
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this company stinks
June 15, 2010
rude salesperson
I called this company because my husband and I had wanted to look into getting repair insurance for our car. Everything was going smoothly when I called them to get a QUOTE as far as the cost was concerned. When I told the guy that it was a little more than we wanted to pay down and per month...He swithched me to another guy who at first wanted me to get the insurance without speaking to my husband and then wanted to call my husband for a three way call ( WHILE HE WAS STILL AT WORK ), when I told the guy no, he then proceeded to accuse me of wanting to get the same promo rate at a time of MY choosing...something I considered to be a pressure sales tactic, not rude and pushy. Needless to say, I did not get this insurance and will not deal with these people in the future. If they are going to treat a potential customer like this, I am worried about how I will be treted by this company should anything really bad happen to my car.
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Chaseison2
March 2, 2010
overall customers service
After numerous attempts to get them to cover a repair that was listed in the contract I was angry. I called in many times as well as the repair shop with nothing being done. After a week of fighting with them I called and canceled the contract on the day the payment was due. I was told the amount wouldn't be taken out, but they did anyway. I am now fighting to get my money back.
I have to say I shouldn't have had to fight to get my vehicle fixed. I followed all of rules threw out the contract terms.
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lshipman0767
February 20, 2010
Quote
This company is boguss. We called in to get a quote. Once we got the initial quote the caller refused to let us hang up. He kept lowering the price of the quote and when we told him we wanted to discuss it further, he told us that was just silly. What honest company would care if you wanted to discuss whether or not to take them up on their offer. I would definetly recommend staying away from this company.
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