WHEN ACTIVATING MY PHONE TO THE AUTOMATED BANK CHARGE I WAS GIVEN A CONFERMATION & A 33$ PRICE FOR MY 1000 MINUTES PER MONTH FEE'S THAT WILL BE DEDUCTED FROM MY ACCOUNT ... ALL SEEMS WELL TILL TWO DAYS LATER MY BILL APPEARS AS UNLIMETED FEES OF 50$ ... NO BIG DEAL MISTAKES HAPPEN & I AM LITTLE MIFFED CLEARLY NOT A MIS COMMUNICATION AS IT WAS REPEATED MULTIPLE TIMES AND ASKED TO RE CONFIRM OVER & OVER AGAIN !! (OK SO WHAT MISTAKES HAPPEN ANYWHERE LIFE WILL GO ON) I CALL THEM I AM PUT THROUGH A SECURITY COURSE OF ACCTION FIT FOR THE RECIPE OF BUILDING A NUCLEAR BOMB ... DAM ARE YOU FOR REAL I AM THINKING ... & IN BROKEN ENGLISH OF SOMEONE CHEWING GUM WITH A MOUTH FULL OF WATER SPEAKING INTO A CAN ( A PHONE CO & CAN'T COMMUNICATE ?) SO I FINALLY AIRE MY ISSUE & TOLD I NEED TO TALK TO SOMEONE FROM MNGMNT TO CORRECT MY ISSUE ... PERM PUT ON A HOLD CYCLE WITH NO END IN SIGHT ...I HANG UP 45 MINUTES IN WAIT !! NOW I AM PISSED & WHAT THE ??? ... I CALL BACK < NO NOTES NO INFO NO PROOF I EVER EVEN CALLED >>> AGAIN I REPEAT THE MULTIPLE UNREAL LENGTH OF SECURITY QUESTIONS ASKED BY THE WINDED SEEMS TO BE UNABLE TO BREATH EYES ROLLING READING IT FROM A BOOK BROKEN ENGLISH NOT INTRESTED IN HELPING ME OR CARE THAT I HAVE JUST REPEATED THIS CALL ...PERSON WHO PUTS ME INTO THE EXACT CYCLE & CHECKS BACK EVERY THREE MINUTES REPEATING TO ME IT WILL BE ANOTHER THREE MINUTES THE MANAGER IS VERY BUSY & IS THE ONLY ONE THAT CAN REVERSE THIS CLEAR CASE OF SALES SLAMMING AGAINST ME ... IN ONE OF THE CHECKS BACK TO SEE THAT I AM STILL HOLDING (NOW 30+ MINUTES & MULTIPLE SORRYS BUT NO ACTIONS ... BOOM I AM LOST IN THE CALL (HUNG UP ON) I AM A PHONE CUSTOMER & IT IS IMPOSSIBLE FOR THEM TO CALL ME BACK >? I CALL AGAIN INSIST THEY CALL ME ON MY CELL PHONE TO RESOLVE THE ISSUE & NOW 3 DAYS LATER NO CALL AFTER A PROMISES FULL OF LIES TO RETURN A CALL TO MY CELL PHONE FROM THEIR CO.REP ! (I GUESS THE ONLY 1) FUNNY I WENT FROM THIS IS THE BEST CO I HAVE EVER DEALT WITH (NEVER HAVING HAD A PROBLEM TO ADDRESS 1 YEAR OF SERVICE ) TO 1 ISSUE & TOTAL THEY JUST DONT CARE AT ALL & HAVE NO INTENTION OF CORRECTING THE ILLEAGLE ACTION AS IT IS CLEARLY BEING HELD IN (GOOD JOB REGARD) > TO STEAL STEAL STEAL !!! SLAM SLAM SLAM !!! & GIVE NO WAY OF CORRECTING THE ISSUE !!