I woke up this morning a found 2 messages sent to me, 2 months late.
I've tried to make calls to good numbers (my bank) and ST drops the ball and and I get; "We're Sorry. We cannot complete your call as dialed"
Resetting/reprogramming is a waste of time.

I say; "Let's boycott these bastards".

To the one's who are having trouble with receiveing there phones...SCREW THE CUSTOMER SERVICE LINE...CALL 305-715-6500 EXT 3324, or ask for Cherisita...If they she is not available the ask for her voicemail...When I called the Customer service line I spent 4 straight hours on the phone in one night not counting other day's and hours, but I was determined I was not letting this BS go anymore...So the last representative I talked to said we are sending you a phone but first you have to send us the old phone, short story it would be a while before I would have a phone...HELL NO...I don't think so...So i went up the ladder and found Cherisita and told her my issues and she proceeded to try and fix the problem and no guy's she does not read from the script..She tried she called the main carrier of the phone and they tried and nothing...Proceeds to tell me that the representative that told me enter in a code in code enrty mode somehow locked up my phone so I will have a Phone and 1 month free unlimited service at my doorstep with in 24 hrs of speaking with Charisita...She gave me fedex tracking number b4 i hung up and I have been tracking my package since this morning...Will be delivered by 3pm tomorrow...I HOPE THIS HELPS SOME OF YOU...I KNOW ALL TO WELL THE HASSLES OF STRAIGHTTALK...

I spent $200 on a "smart phone" and $45 for "unlimited Internet" service and the phone could be used as a WiFi Hotspot as advertised on the box. Ok, I used it. I used the hotspot feature, uploading music that I own the copyright for. Halfway into my second month of service with this company I found I had no service. I attempted to call the company several times and after three days I found that the customer service person's English was horrible. I was told that my phone was permanently deactivated due to overuse of data. I was told that my new phone could never be deactivated but that I could buy a new phone and I could enjoy straightTalk service again. No thank you!

cant set up my email on my phone have tryed more then once they first told me to put my email from my computer in and i did that it comes back to me and tells me it cant connet i even tryed to change the email but it didnt work if u say i can use it then why lie set me up a email my phone is 864-245-6435 my email is [email protected]

I purchased the LG620G Dec. 24, 2010 along with a 45.00 card. Charged phone according to directions, called customer service to port over my number from Virgin mobile & activate phone.I was told it would take up to 2hrs to be activated. Next day stll not activated.Called back (Christmas Day) suprisingly someone is working.
We start all over again (service rep. had no knowledge of previous information) I was then told that my simcard would not work for my zipcode they will send out another one. Once I recieve my new simcard all I had to do was insert it into the phone and the phone would start to work.(LIE).Recieved simcard Dec 30, called service talked to 4 different people 2 that were supposed to be supervisors only to be told it would take appr. 3-7 days to port my number over again.(now I'm furious) Nevertheless I accept this(I'm stuck now).I'ts now Jan. 05, 2011 still no phone service. Call service center again on the phone for 31/2 hours only to be told my new simcard doesn't work.(I'm really Pissed off now).Wait on new simcard, arrived Jan.12, 2011 by fedex who leaves it stuck in the fence with it raining at the time, (another story).Call the call center Jan. 13, finally get it on only to find out I can't recieve any incoming calls. Call back on the next day to get that taken.Called back the very next day to reset my service end date which was scheduled to end Feb. 1, 2011 to Feb.13, 2011 which is the first day I had any type of service.Still no Internet, just happy to have phone service, up until today Jan.25, 2011.I'ts off again only to be told I have an error on my account and it could not be activated until that clears.I depend on my cellphone for my business, Straightalk has really ruin my business in these last thirty days.We're all trying to cutback in any way we can including me.Once this last episode is straighten out I will be hitailling it back to reputble carrier no more trying to save money.This company need's to be put out of business they are a disgrace to every business out here trying to give quality service.