Since becoming a customer of Straighttalk Wireless I have "settled for less" sinply because the service was so much more affordable than the rest. Once again, I am reminded that YOU GET WHAT YOU PAY FOR!!! Well..., I am convinced that I have become a victim of the fraudulent business practices. In reviewing their website, I stumple on some pakage deals of theirs, a bundle, if you will, the offer was a resonditioned (used) cell phone and a refill card all for the "to good to e true price of...whatever amount you wanted to chose to reload on your cell phone. Yeah, if it appears to good to be true...THEN IT IS!!! So Straightalk debited by bank acount for 4 times the amount I confirmed online, and after hours of dealing with their averseas call centers, one supervisor after the next, I came across this message board and have been made aware that I am not alone. This seems to be common practice with them, resulting in No refunds of the overcharge, and no product being received by that farse of a company!!! Luckily, the bank has begun the process of helping me get my money back and you better believe I am going to tell everyone I know about what they're doing!!! Straightalk, and their sisters companies Net10 and Tracphone are all owned by Verizon Wireless... so, needless to say...I am going to be contacting some of Verizon's Top Brass and I plan to expose this nonsense for the JOKE it really is!!! Anyone interested in following my story or even in participating in finding justice for themselves, please stay tuned... I AM MAD AS HELL!!!

I've had Straighttalk for just over 2 months. I've opted for the unlimited prepaid plan at $45/month. About 3 days before my first month's service was due to expire, I got a text message to refill my phone "right now".

I did that and then noticed something odd. My first month expired on December 9th and when I reloaded my phone, I was given a voice prompt that my phone was now good until January 4th. Well...I may be old and stupid, but December 9 to January 4 ain't 30 days.

When I FINALLY got through to a live person at customer service, the young lady read from a script and never said anything to me. "We appreciate your choice to go to Straighttalk", "We want all of our customers to be happy". I don't think this woman understood or spoke English (although, she reads it very well).

The point of this diatribe is to warn people NOT to recharge your phone until it expires and shuts off. If you reload before this time, ALL remaining minutes and/or days are GONE! No refund...nada...zero...zip...zilch.

This company is sending texts to get people to refill early and then rip them off. If I had it to do over again, I would never have gone with this company.