Strayer University
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Category: Miscellaneous
Contact Information Jacksonville, Florida, United States
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Strayer University Reviews
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schooling ceasar
February 24, 2010
Incompetency
I have been waiting to receive my financial aid since the fall quarter 2009, and now I am in the winter quarter and my financial aid has not been released. Strayer University’s incompetency and unethical practices has caused me to continue to have a financial issue as well as an academic issue.
I registered for classes and repacked my financial aid on October 12, 2009. Classes had already begun at this time and my financial aid was held up because of a transcript from my undergraduate degree.
My transcript did not arrive until a month and half later. However, my financial aid process did not update because of an incorrect entry of my social security number from my previous interest in the school in January 2009.
Nevertheless, once the social security number was corrected, classes for the fall term had come to an end. I completed my courses with a 4.0 g.p.a. I was then informed that my extract needed to be updated to release my financial aid for the past fall quarter.
Winter courses started on January 11, 2010 and my financial aid extract had yet to be updated. I was initially informed that I was unable to register for winter courses because my financial balance was over 3900. Consequently, the day classes began I was informed that I was the able to register for classes although my financial aid had yet to be released. I was then registered into two classes EDU500 and CIS500, but was unable to access them through strayeronline.net. I had completed my last quarter by using this website to access my online classes. When I inquired about resolving this additional issue, within a week in a half later the issue was resolved and I had to login into a different website to access my online classes for the current quarter. I informed my CIS500 instructor of my inability to access my online class as soon as I had received an email from him about class work. I later informed my EDU500 instructor only when I was able to access my online classes. At the time of accessing classes, I had almost two weeks worth of work to catch up on and had to start on week three. At this point I am overwhelmed to continue with courses because I am unable to catch up with school work and continue with emergent current assignments. In addition, I am unable to purchase my required school books to complete course work because I still have not received my financial aid. Furthermore, I am approaching midterms in week seven. Therefore, I am forced to drop my courses and withdraw from this school.
There is a steady pending issue of my financial aid that is not being resolved. I have been in correspondence with the Business Officer Manager, whom just recently forwarded an email I sent him to the corporate office for additional assistance. It is now February and my extract has yet to be updated, resulting in a lack of proof showing completion of fall quarter courses and the release of my financial aid. I have documentation through email correspondence, pictures of what I viewed when I tried to access my classes, and what information I received from accessing my sofa account.
The latest news: I finally received a reward letter, but it only covered the winter quarter so they retracked it. I am still at ground zero, because I have not received funding from fall quarter neither winter quarter. i get a call maybe once a week, saying the same thing: "I just want you to know Ms. Ceasar we are working on it." I am so frustrated and overwhelmed with a great deal of stress. I wish I never had applied for Strayer in the first place!
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Strayerstudent
January 25, 2010
Refunds
I have been going to Strayer University for over four years. I am now working on my masters degree. In the beginning, my school refunds would arrive via mail during week 5, as time went on the refunds began to arrive during week 3. A couple months ago, Strayer began encouraging students to sign up for direct deposit. The school really pushed this as a benefit and as a way to get our student refunds quicker. It is now week three and the school has no ideal when my student refund will be processed. They claim the lender has not released the funds. The lender was suppose to release the funds last week. Strayer claims they will hold the funds for seven business days after the funds are sent to the school to ensure all expenses have been posted. This is a joke. All expenses should have been posted by week three. Strayer is now back to slow refunding of my money. I am very upset that Strayer has resorted back to the old practices of issuing refunds in the middle of the quarter. I wonder during those days they are holding my money if they are collecting interest from its bank. Students pay expenses out of their own pockets for school related expenses knowing they will get their school refunds to reimburse themselves. It is sad when a student's refund arrives weeks after the quarter starts. It is sad that Strayer will hold my funds upto seven business days regardless of when my funds arrive at the school. I am very disappointed. This will be my last quarter there. I took two classes at a public university and got my refund the beginning of week two. If you are a student and rely on your refunds to survive-be aware that Strayer University will hold your refund for a longer period then necessary.
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FUCK YOU STRAYER U
January 25, 2010
THEY LIE !!!!!!!!!
Strayer University is not a good school. In fact, they are some of the most uneducated people running and education institution that you will find. FUCK STRAYER> they lied to me about my graduation and now, they will not fix their mistakes. FUCK STRAYER
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HGJN
November 14, 2009
Informational
This school is a disgrace, nobodys blaming anyone either. You share your experience. This school may be accredited, doesnt meant they're ethical, etc. They may have plenty of PHD's like most, but look at the quality of them. Most I had were wacky, psycho and twisted in demeanor, lingo, disposition, etc. There was a trend. Their admin is disgraceful with ethics, no viable complaint system exists, they all cover for each other and they're staff mostly is inept, ignorant, arrogant, rude, caulky, etc.
I eventually left the place and the admissions office I dealt with tried to harass me after I didnt give in to her pressure tactics. She then emailed, mailed, called etc after I told her not to. She continued after asking her again not to and when I called to complain she had left the college. SHe deliberately did it because she knew she was leaving.
The financial aid dude wouldnt give me my finanical aid info and if he did always was with an argument. He then proceeded to be vindictive and register me for courses without my consent, bad mouth me to staff who knew he was miserable to begin with, call to register to be funny, send me bogus emails and surveys, etc. They even notified instructors of mine who would proceed to try and harass me in courses with comments, grading, etc. Complaints were mocked and disregarded and a higher up when taking a complaint up the chain told me to gather info and submit and was retired in two weeks. I knew better at that point so didnt expend much energy and knew she was like the rest, but she knew she was retiring and did it purposefully. Thats how they are there. Calls to others after when avoided.
One of the financial aid girls changed some of my info after confronting her as well and proceeded to send harassing mail, emails, TC's, surveys and had others do the same. She notified instructors as well and they tried the same. One teacher said to me "we stick together here". Complaints are a joke there and they sent me surveys after mocking the complaints. Would look up my info and leak out to professors, etc.
They definitely have fictitious students set up in classes as well, that wasnt hard to notice. I would concur with another they set up spyware in their systems. My second email that I never used or anyone wouldve had or knew, was gotten by them and I was sent emails to it after I know by them with personal info, etc. Knew they did something, spyware would make sense. I filed Dept of Education, FTC, ATtorney Generals, etc complaints that are still ongoing. The school is a disgrace and thats not blaming, thats who they are. You hear about other colleges and every one has their things, but you dont hear these complaint and if so theyre dealt with not overlooked. Definitely a disgraceful place. The word will get out eventually. They constantly try damage control for obvious reasons.
Call any of their places and the people on the phone are stupid, rude, caulky, unethical, arrogant, etc. You may get a nice one on occasion. Most colleges dont act like this...
They're disgusting, I was AMAZED and never thought anything like this imaginable. I transferred to three different campuses to try them at other sites, and no different. I eventually left but they are who they are. Dont anyone put this on finding someone to blame about something. Thats who they are. You handle situations in a manner consistent with who you are regardless of what it is, thats who they are.
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Shans
June 26, 2009
Fraudelent Services & Products
I attended Strayer in 2008. I was required to purchase the MML software for a Math class. The software had issues, the teacher refused to assist me and when I went to the dean she didn't help. So after the class ended, they charged me for a class I told them to drop. They didn't drop the class in time, so they charged me a fee. Also, in 2007 I took a class there and they said they did not get their money, which was a lie because you can not register unless you pay your balance, and they place it on my credit report. This school is unscrupulous. There is a lawsuit being filed against them if you are interested contact [email protected] for more information.
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Chris
June 11, 2009
Fraudsters and cheaters
I started my education with Strayer, and immediately began having problems. Their business manager at the time refused to show me how to sign up for Financial Aid, instead talked to other co-workers about sports the entire time. then a week into classes, I got a nasty letter from him saying I was about to be dropped from classes, due to not having sufficent funding. When I called him, his voicemail answered, and it took a week to reach him, and then he just said, 'oh, don't worry about it.' Midway through the semester I find out he had been doing the same thing to other students, and then he abruptly quit. Thinking this would be the end of it, I relaxed.
A couple of quarters go by and things seemed to be progressing nicely. Then I hit a snag due to health issues. I immediately contact my professors involved. One was on campus and two were online. None of them were very sympathetic, one never even responded to me! Needless to say, I failed all three courses. I had tried to appeal to the Dean regarding my campus class, to no avail. He said I could drop it but when I went in to do so, he said 'oh, it's too late.' I had to re-take all the classes over, and I have to pay for them all over again!
One class I am paying for out of my own pocket, and the new Business Manager assured me I could make payments, and when the tuition reimbursement kicked in, I could use those monies to pay for that class. Well I went in the other day to get the paperwork necessary to apply for reimbursement, and she referred me to someone else who totally has no social skills, as he fumbled and mumbled his way through some type of communication, stating, 'the papers I'm giving you will work out fine.'
I told him several times my employer needs to see that the class was deferred, as they will not accept financial aid funding as proof. He said 'oh no, this is fine.' Well it's not! I'm just sick and tired of their miscommunication and misinformation, it's very upsetting. Because of my illness, I'm not sure if I could talk to the ADA (Americans with Disabilities Act) office and see if there are any accommodations to be given to me, but this seems ridiculous!
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Jennifer clay
April 9, 2009
lieing
strayer university's business office is sorry because tell you that a pell check is mail one day and it should one day or other
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Winston
March 20, 2009
Fraudulent charges
I was researching online universities to see if I could find one that would best meet my needs. After reading the materials from Strayer I believed that this school would work for me, especially since they had a campus close to work and home.
So I made an appointment with a representative to discuss attending Strayer. The first thing I mentioned was that I was already in the process of pursuing my MBA and that I wanted to transfer my credits (I had 5 classes completed towards my degree).
When I met with the Strayer rep, I had a copy of the classes that I had attended at a State sponsored (accredited) University and we went over the classes and I was informed that I may lose one maybe two classes during transfer. I was fine with that but I said anymore classes then that and I would have to decline any acceptance to Strayer.
Well sure enough I received my information from them and they transfer over zero credits, well contacted the rep and said since they were not accepting any classes that I was not going to attend. I was told at that time to hold off on any decisions that my information was going to be re-submitted for review, so I waited.
I received another letter from them two days before class was to start, stating that they were only going to accept two classes. So the following Monday (first thing in the morning), which happened to be the first day of class though, I contacted them and stated that because of the lack of credits being transferred that I was going to have to decline the offer to attend Strayer.
I received a reply back stating that they fully understood and thanked for me at least thinking of attending there in the first place. I also, requested that I have a $25 charge refunded back to me, I was charged a fee for using some payment plan, which I never had any intention on using, but I never used it since I never attended the school.
I was told back in October that the $25 would be refunded back to, but it is now 12/19/05 and I have not seen a cent from them. On top of this $25 dollar charge, they also charged me approximately $170 for a drop fee. I stated that I did not drop the class, I never even accepted the offer to attend and that all delays were on Strayer's part.
I have sent at least half of dozen emails copying various individuals and no one has responded back, they told me to draft a formal letter and it would be sent to the regional office for review, that was a month ago. I am refusing to pay for charges that are the result of someone else's doing.
With the difficulty I am having getting this matter cleared up, I definetly glad I that I refused to attend Strayer. If anyone were to ask me what I thought of Strayer I would tell them that it seems that Strayer is not concerned about your education but only about making a quick buck. I would never recommend anyone to even waste their time on applying to Strayer University.
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lautposaune
December 6, 2008
Collections
I took a course at this college in Chesapeake, VA about 3.5 years ago. My employer at the time was supposed to pay for the entire cost of the class. Due to company policy my employer did not pay all of the cost, leaving about $400 to be paid. I had no idea that the company did not pay the entire cost...I NEVER received an invoice, phone call or any other correspondence asking for payment of this balance. I subscribe to a credit monitoring service and recently received an updated credit report. There is now a collection account in my credit report that has seriously affected my credit score. Do I have any recourse? Doesn't the creditor have to apply some due dilligence to attempt to recover any $$ owed before it can be sent to a collection agency?
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July 16, 2008
taking advantage of students
Being taken advantage of (Students )financially
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