I had bad experience ater I bought a brand new Subaru from them. It came with "10 years NH Inspection Free". My car has 30k miles, when I went for the Inspection sticker, I was told my car failed the Inspection, becasue I needed 4 new tires. (a lot questions there, right? origianl tires should go 50k, 70k miles? ) They coded me for the prices of 4 tires, plus install the new tires $89.99, another $89.99 alignment. So I thought to shop around. 2 hours later, I went back with 4 brand new tires and asked for my Sticker. The woman said I have to pay" RE-Inspection" . Don't forget my Subaru came with 10 years Free Inspection. Free Inspection, not free Re-Inspection. Re-inspection, is not Inspection. All they want is MONEY!
Good thing was, even I paid "re-inspection", I still came ahead of the game due not to buy tires from them. The woman said if I buy the tires from them, they would not charge me the Re-inspection FEE. Whatever! They won't get anymore business from me. The most they can get, few more years re-inspection.