I went to subhiksha mobile 0n 25th september to buy a new mobile in exchange for my old mobile. I gave my old mobile Nokia 6260 to be valued to a sales man called DEVENDRA who said it would be taken for 3400/-. I told him I would return to buy a new on before 30th september since Subhiksha was giving a Two year warranty with mobiles. When I went on 28th September First he took a lot time in attending to me... So i myself with help from another sales man chose a mobile to be bought. After which i asked him to complete the transaction. He again took my mobile and asked as to what he had offered me for it. When I said3400/-, he faultily refused to accept it. He then told me he could now offer only 2500/-. After discussing with my husband fr few minutes, i went back and decided to go on with the transaction, he said his boys says only... 2300/-, i still agreed. But In few minutes he refused to exchange it all together... he said that his boss asked him not to exchange phones... there was no exchange offer... and that the vendors complain... MEANWHILE" He kept fiddling with MY NOKIA 6260 and kept checking it. Finally he even refused to apologize and also did not give his seniors number. He was rude also. Since then my Phone has developed some problem... it fails to start quite often altogether. He also tried to then make sell off the phone to some other consumer and also the subhiksha staff. He tried to cheat me and his colleagues as well when I told him that I would complain against him. No subhiksha employee was ready to give a seniors number or the office number. Now I have my mobile shut down permanently and also have lost on the opportunity to buy mobile during the double warranty period. My mobile also has been ruined by Mr.Devendra. I tried contacting some seniors through the number I manged to get from somebody but nobody picks it. No subhiksha employee is willing to help me. Stay away from this store!