Store an absolute disgrace, old salads in all trays and down sides of counter. Different salads mixed in containers eg, carrot in lettuce bowls. The store was completely empty of customers and so should have been clean. Young staff members, sarcastic and rude and one girl was wrapped in boxing tape so that her arms could not be lifted above her sides.

A real disgrace and often in this state!!!

Twice (at two different locations in Wichita) this year, Subway has refused to honor listed prices. The first time, I chalked it up to the confusing wording on their sign. I asked for double meat on a six-inch sub, which was supposed to be $1.00 extra, but was charged almost $3 extra. Later, after scrutinizing the menu more thoroughly, it appears there are certain sandwiches that are *excluded* from the double-meat offer. However, the clerk should have TOLD me this, instead of silently charging me more.

Today, though, I'm sure I didn't misread. In addition to $5 footlongs, Subway has added $5 six-inch meal deals on the same select sandwiches. The tuna is one of them. The tuna also gets double meat for $1 (I asked at the drive-thru speaker). I ordered the six-inch tuna with double meat, gave my selection for chips and a drink, and expected a total of about $6.40 (tax is 6.3% here) at the window (I was not told the total at the speaker). The actual price was almost $8. When I questioned it, the woman at the window told me it was $2.50 for more the meal deal. I told her the sign said select six-inch subs are $5 for a meal deal (it's listed in the same area as the $5 footlong by itself deal). She argued with me, said she had already READ the sign, and when I asked to speak to the manager, she told me she WAS the manager. I politely asked for my debit card back, told her to cancel the order, and drove way out of my way to Quiznos where they DO honor their new $5 meal deal.

I've submitted this information to Subway corporate. I did the same with the first incident as well (and even if I was wrong then about the price of double meat, I *wasn't* wrong in thinking they had saturated my sandwich in mustard when I never ASKED for mustard on my sandwich to begin with). I got a letter back saying they would forward the info to the regional office, and to that specific store, but that was the last I heard.

Way to go, Subway.

I brougt 1 subway on the 28th June 2008 but subway charged on my card for 2 subways 5.99 + 5.99 . and they refuse to respond to my complaint.
The manager does not respondat all.

Ana Maria Molina
Subway Operations Manager
07818092800
The number given is never responded. Why is subway careless about its customrs.

Everytime I go to Subway there is a problem with the bread(rolls).I go there later in the day around suppertime, and the bread is usually not fresh(but why would it be, because they are not in an enclosed area, plus they "unthaw" them the night before!)-silly me but I thought on the commercials they say the bread is freshly baked daily(or was that somebody elses commercial?). They are usually out of white Italian and I don't like brown bread! If you just want bolony and cheese w/veggies, they won't let you because they say the bolony has to be put on with the other two meats in that package.

I stopped into the subway in athabasca alberta (1st time and last time customer) and ordered the lobster sub they had listed. Suffice to say, when they rang up my order, after it had been made, I nearly had a heart attack. It was nearly $18.00 for 1 sandwich. When I balked when they told me, I looked around to see if they had made an error. (I ordered one, not 2 sandwiches) and the stupid thing is that the restaurant didn't even bother to post the price. They had all the photos of their new sandwich everywhere, but upon really scrutinizing their sign, I noticed that they didn't even have the guts to list what the price was for it. Had I known it would have been near $18.00, I would have ordered something else. For that price, I could have ordered a large pizza and taken it home to feed my family. I feel like I had been duped, big time, because once the sandwich is made, that's it, you're committed. When I complained, all they did was shrug their shoulders. It wasn't very good anyways. (No flavor! and that was after ordering it with southwest sauce!) anyways, thank you for giving me the opportunity to vent this out. Subway makes a decent product, but if they are going to try and pull the wool over the customers eyes, I'm never going to give them my business again.