Subway operating under aclu violations, etc. and over charging for the chicken pizziola sub. This has been going on for over a year.

I have complained about the all Pakistani run Subway in Samson, Al. before. Subway has never done anything about my complaints. They will not hire other races. I’ve seen white and black people stay there for a few days and then they are gone.

They also speak poor English and do not comprehend the cost of adding extra meat, etc. They believe that meatball sauce added to pepperoni and chicken breast, qualifies as added $3.00 to the price of a foot long sub.

My husband and I were traveling back home from vacation. We stopped to fill up our car when we noticed that their was a subway with the gas station. We decided to also eat lunch. We ordered a $5.00 blt footlong. My husband decided that he wanted extra bacon. (He almost always orders extra bacon at every subway we go to.) The Lady who was making our sandwich was a real piece of work. We had to repeat everything about three times because she couldn't remember what we wanted on the sub. When it came time to pay the Lady making our sub and the cashier were having a debate about how to ring up the extra bacon. The Lady who made the sandwich said that extra bacon was the same thing as double meat and to ring it up that way. Ok, what ever. My husband went to pay and I filled up our drink and found a place to sit. When he came over I asked him how much the meal was and when he told me I had to take a look at the price. Our sandwich some how cost us $8.31. That seemed a little high so I went to check the board and find out how much extra bacon was. I found out that it was $1.20. So I figured out in my head that the sandwich should have cost us $6.20. We went to speak to the cashier and the Lady who made our sandwich came over. She tried to tell me that she gave us more bacon that she should have for extra bacon so we had to pay the double meat. I told her that I'm sorry but we ordered extra bacon and that if she made the mistake we shouldn't have to pay for it. She then said that since the only meat on our sandwich was bacon we had to pay double meat, I told her that we have never had to do that. She went on about how could we expect to pay only $1.20 when we got 8 pieces of bacon. (not the 4 she should have given us.) I asked if I could speak to a manager since she wouldn't fix the price mistake. He came out and instead of asking us how he could help he said to the lady so why are they complaining? She started to say that my husband ordered the sandwich and she heard him say double meat. I spoke up and said excuse me but we ordered extra bacon. He yelled at me and said I'm trying to talk to her and just shut up. That made me mad. He then sat there and said so how much bacon did you give them she said 8 extra pieces. He said well that is double so they got what they paid for. I cut in again and said I'm sorry but we ordered extra bacon the price says $1.20 not $2.40 like we were charged. He got attitude again and said I'm not talking to you I'd like to talk to your husband. I then asked if there was anyone else in charge, he was it and said you can call corporate headquarters if you'd like. I said I would like to get the extra money that we paid back. He then went on about how I guess we could afford to give them the price for the extra bacon even though we gave them more than we should have. Well he was starting to fix the price when he noticed that they had made another mistake. They hadn't even given us the sandwich for the $5.00 price that they should have and then he kind of got nice but would only show my husband what was going on. He gave me a napkin that has a 1800 number for subway. I thought ok it's fixed so I won't worry about it but then as we are going to leave he says. What is your name? I said why does that matter. He then looks at our receipt and says well I have your name now or close enough. (We paid with a credit card so my husbands name showed up.) He said that he was going to call the headquarters and complain about me. I thought ok buddy but it is on. What a rude jerk. This could have been all avoided if the Lady who made our sandwich would have known there was a difference between extra bacon and double meat all she had to do was look at the board behind her and see the prices. I doubt we will ever go back. Just a side note we weren't the only ones there who had a mistake on their price but some how they were able to fix it without involving a manager.

This particular Subway has always had the most indifferent workers, but at least they were not rude. Today, I was "served" by this new, scary looking old woman who had a bad attitude right from the beginning - when I asked for my sandwich to be the way I wanted (she tried to toast it HER WAY). She started slamming the refrigerator doors, throwing lids, mumbling something angry to herself... She left my sandwich to sit on the counter open for 10 minutes while she was serving 2 more customers after me. When I said I didn't want it any more, she threw it in the garbage yelling, " Wasting my freaking food! I'm trying to work here!!!"

She convinced my son to make his sandwich HER WAY (he was afraid to argue, so later on he told me he didn't really like it...) The whole time she kept impatiently yelling at my kids, "C'mon, guys, hurry!" when they were thinking what to get on the sandwich (considering nobody else was in line). At the end, my husband asked for a new sandwich for me, and she gave me twice as little salami on it than what it's supposed to have for the price.

Her name is Denise, if she didn't trick us - just to your knowledge...

Well were do I begin... I have been enjoying subway for many years... I used to think there quickness and friendliness was one of the greatest assets..but recently my family and I visited this location as we had recently moved to the area... when we entered the establishment we created with, " How can I help you make it quick I don't have time to wait.", as there was no other customers in the store. We didn't pay any mind and then proceeded to place our order we were rushed into ordering rudely getting cut off in mid-stream of ordering... The associate who was waiting on us incorrectly prepared one of our sandwich's... put tomatoes on a sub which normal would not be a big deal... but recently diagnosed with an user... I asked the associate if they could be removed I was treated like a 5 yr old child who just broke a priceless glass. I briefly explained my situation to her but was snickered at and told, " well you must have said tomatoes because I have been doing this for 9 yrs and this is the first time I have ever made a mistake on ANYONE'S sandwich.." At that point I asked to speak to a manager I was then told that the person I was dealing with was the manager in a very rude manor... I turned to my wife and we both agree to leave the establishment... my point being is were does customer service go and I always thought that someone being in a managerial position should have a little more coach than that...! Maybe subway's commercials should re-evaluate the modo!

I went to Subway at my local mall outside of Pittsburgh, Pa and again had the miserable manager wait on me, who never says thank-you.The huge banner was still on the wall that advertises "Any footlong sub for $5" so I ordered a footlong Subway Club. When he was making it, I noticed that the roast beef was all pink. Then when he went to the cash register to ring it up, he said it would be $8.79 for the sub and the 3 cookies I ordered that are 3 for $1.19.I asked him why isn't the sub $5 and he said this one is one of five that are not $5.I told him forget it since I didn't have enough cash on me and didn't feel like putting it on my debit card. He huffed and acted all pissed off.I went to another Subway, and told the manager there and she said that hers and his Subway are part of the Pittsburgh area Subways that are offering all of its footlong subs for $5 except for the premium subs which I did not order.She also said that he could of easily gave it to me for $5.I then told her I will from now on go to her Subway and not get ripped off at the one at the mall.I have frequently gone to this Subway at the mall, and can't believe how I was almost ripped off, treated rude and almost was given raw roast beef.