It is disheartening to read all of your complaints as I manage a Subway and have done so for 8 years. I would like to remind you that most Manager's will not give your complaint to the owner and most owner's do not physically work at the Subway's they own. The best way to have your voice heard is to go to the Subway web site and put your complaint in writing. ALL complaints are sent to the owner and the developement agent for their area. They must respond with in a 48 hour time frame. They can be held out of compliance if they do not answer and if they get enough out of compliance's can be put out of business. There is absolutely no excuse for bad customer service!!! My only other thought would be to stop visiting these places where you are treated poorly. The owner's may not get the message but they will get put out of business.

So I am a 42 year old single mom who is trying to stay healthy. This means the right diet, exercise, and supplements. I have a pretty bad gas problem that has haunted me for some time. Typically, I just let it out and on a scale of one to ten, it's a fifteen. Not only do you hear it but you have to run away fast or you smell an odor that will haunt you for years. So I brought Dicky (my son) into a subway and I had ordered his sandwhich and I got my own typical lunch (two 12 inch turkey breast sandwhiches, double turkey, triple butter, tripple mayo, and two handfulls of cheeze and bacon). My son was still looking in the window next to the register and I decided to take a bite of one of my 12 inchers. As the sandwhich went to my mouth, I let out gas. Immediately all in the store began leaving, my son began crying, and the girl behind the counter slapped me so hard my sandwhich fell to the ground. Any ideas on how to handle this problem? Thanks guys!

i got a call one day from a woman asking me to come into this subway for an interview. i was excited just to be offered a job. I went in dressed for my interview. When I got there, the General Manager told trainer "E" to interview me. For five-ten minutes, the GM told "E" how to interview me..right in front of me! When the GM left, "E" took my information and resume and said come in on Monday for training. I thought it was the weirdest "interview" ever. I came in Monday ready to learn all about being a sandwich artist. The first two hours were spent memorizing the sandwich formula chart. i was left to sit in a corner and "study" (the average person would have it down in 20 minutes) After a "quiz" on my knowledge of sandwiches, i made a couple sandwiches. I thought every thing was fine for someone who just started their first day.

the second day i came in is when i decided to quit. I came in with 5 other employees during lunch hour. co-workers would "steal" sandwiches while i was trying to make them for customers. Eventually, "E" told me to stand in the corner and observe. It began to get really busy so I jumped in and started to help. After about an hour of traffic i started to observe again. In front of a customer "E" said "don't just sit around, you are supposed to help people out" this was contradictory to what he said earlier. Later, I was having issues wrapping a sandwich. "E" was sitting in the eating area of the restaurant and yelled "Your doing it wrong" in front of the entire restaurant. I felt humiliated. Later, I was making a crab sandwich for a customer and "E" watched over the customer who was watching me. It made the customer AND me weirded out. At the end of the day, i told "E" i was quitting and explained that i did not like his timing in criticizing me. He then told me he didn't like that i stood around (which is what he told me to do.."observe") and then said that "S", and other employee, jumped in when she first started and did not understand my hesitation. After a "no hard feelings" talk, the GM walked in. "E" told him that i wasn't going to work. the GM did not even acknowledge me. SO i left subway and never looked back. i really dodged a bullet. IT WAS THE WORST WORK EXPERIENCE I EVER HAD.

My 4 year old son has autism. He tends to react on some outings depending on waiting time, environment, the amount of people and many more reasons. Kids being kids and maybe mine a little loud, they were not shy of having fun and keeping busy while we lined up and waited our turn.
The guy behind the counter called us over to where we could see him and shouted out ' take the kids out of here I can't work with all that noise'. I was shocked and almost speechless. But I replied, 'my son is autistic and this is how they act'. I than looked around at the full store with their eyes glued to me, approached my friend dinning with us and discussed going to another food outlet.
We walked out of the store in shock where my son, because of change, reacted 10 times as bad due to the sudden change making things a lot harder to deal with.
I was discriminated against. My son isn't a normal child and I have to live with that everyday of my life. I don't need rude inconsiderate people like that SUBWAY guy tonight rubbing it in.
I will endeavor to forward a formal complaint to the store manager who I have already spoken to.
I am not happy and people should not jump to conclusions to think a child is 'just naughty'. There could be an underlaying medical issue.

I feel that the manager in that Subway is treating the employees very rudely and disrespectful.The employee who is being harassed is named Martin Henson who works there and is a very good employee. I will not patronize your place of business until something is change.The manager there need to be change to another manager who can run things smoothly and respect others feelings. Alot of dedicated customers who was a regular there felt the same way too.