Subway Restaurants

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Category: Entertainment

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United States

Subway Restaurants Reviews

nickeljukebox June 23, 2011
Un-cooked bacon
I had a breakfast sandwich at a subway in Debary Fl. Got sick from un-cooked bacon.
krotibi June 2, 2011
Rude Customer Service Rep
I always go to the Subway (new york ave near TCC in arlington TX by TCC campus)(8:30pm March 27, 2011 Sun)When I first in I notice two students in the corner and a older gentlemen) the worker was n the back working..Nevertheless the lady came out from the back she didn't say hello can I help u or anything (Np) so we preceed with the order and so towards the end I said that bread was torn..She looked at me and said you don't have to b rude and I will not be serving you, because I have to much to do! I said "maam you aren't going to serve me because I pointed out to you the bread was torn." She was like no and walked off and went in the back. SO then I said "maam u filled out that application for a mini. Wages and u going to get mad a me cuz I pointed out that the bread was torn" At this pt I am leaving the store.. She said "Eat Crow Bitch"! I have never been insulted like that in my life and the only reason she wasn't mopping up that sandwhich wit her mouth was because I didn't want to go to jail..I did talk to manager the following morning he said he'll handle it but (u kno how that is) He did explain that it was perhaps other employers off the clock sitting up there. Which also explain how comfortable she was by calling me a BITCH and not completing the order..
Phoenix April 28, 2010
One of the worst customer service i have ever had the misfortune of experiencing
After receiving one of the worst customer service i have ever had the misfortune of experiencing, i asked the worker for her manager's contact info, she had the audacity to tell me to "say please."

this happened at 6:45pm on nov 2 at the subway restaurant at flynn crossing in alpharetta, ga.
Idanille February 25, 2010
Didn't wash his hands before putting on the gloves
I recently went to the Subway at the corner of Van Nuys and Addison in Sherman Oaks. The man waiting on me used the cash register and then put on plastic gloves - he didn't wash his hands before putting on the gloves. I watched him - his dirty hands were all over the outside of the gloves as he was putting them on. I told him I wasn't comfortable having him make my sandwich - I asked the woman he was working with if I was being overly critical or unreasonable - she said no. The male employee copped an attitude and left the serving area.
Luskin February 16, 2010
I had the worst experience that I've ever had in a restauran
I had the worst experience that I've ever had in a restaurant and it was at the Subway located at 6260 Hwy 6 Missouri City, Tx 77459. I arrived at approx 1:20 and waited in line to place my order. I placed my order and all was well until I got closer to the cashier and there were two people in front of me. I lost sight of my sandwich and asked "are you sure that one's mine?" The cashier, who was a young teen was fine. The person, who took my order and appeared to be the senior employee at that location, responded loudly that she had been doing this for __years calling me sweetheart in a very loud and negative tone. There were other people in the store and I felt totally disrepected. She went on to say, again loudly that she'd better take a break before she started snapping at somebody, meaning me. I responding that if that happened I would snap back. She went into a back room for a second and when she came out she told the young cashier that people like me were troublemakers. I responded that as a customer I had a right to ask questions and she should respect that. She said "well I answered your question". My response was, "but in a negative way" To that she started shouting "Yes maam, Yes maam" again in a sarcastic and negative tone. I am 55 years old and felt totally disrespected. I was not questioning her sandwich making ability or her ability to keep them in order. It seems she has a chip on her shoulder and took my question as an affront to her. There were 4 people working in the store and she appeared to be biracial black/hispanic who spoke spanish to another customer. I did not get her name because I was so upset. I've been to this location before and never saw her there and never had this problem. This person was an extremely poor role model for the 2 young people who were working there. If she is a manager then she is a complete failure in customer service.
Skulld February 4, 2010
Disgusting place
Where I went, the Subway in Northridge California, a worker wore gloves but took my money with the gloves on then only took off one glove and replaced only one glove when serving the next person. I figured they probably had been keeping that other glove on all day...
Morine January 8, 2010
Never going back
I've been going to Subway since I was in High School. There staff was College Kids working part time and a few old timers that wanted some extra cash. The food was good and the service always came with a smile.

No longer is this the case. One could only guess, in order to save a few bucks, I am greeted with a glare from employees who look like they just got off the bus from Mexico and served sub-par quality food. The orders always need to be repeated at least twice (since I don't speak Spanish in America) and not so much as a hello or thank you. I get the feeling I'm invading there place and I should leave, of course after I hand them my money. I don't go there much any more and I have a real hard time justifying ever returning there.

Is cutting corners really worth it to the owners of these places. I'm sure they are seeing a profit at the end of the day since our population seems only to be growing and there's always going to be more new customers then dissatisfied, never to return old customers, but I wouldn't be surprised if eventually they only catered to Spanish speakers.

Forget you Subway. You can eat something "Fresh" my dog just dropped in my backyard. I'm never going back.
Daks December 16, 2009
Terrible place
My wife and I decided to eat at a Subway sandwich shop . We purchased our meals and sat down to eat and my wife mentioned what a rip off the bags of chips were. I told her the chips had settled. She then poured her bag out on a napkin. Thats when mouse feces and matted mouse hair fell out of the bag. I went up to the employee behind the counter and quietly told her. She came out and and took our food and went to call the manager. I then asked her to give us back our food and she said hold on. She put me on the phone with the manager and I told him I wanted our food back in case my wife got sick and he refused. I told him if I didn't get the food back I would make sure that everybody in the store knew about it. Then I told him that I would call the police and the health dept instead. The manager told me to go ahead. I called the health dept. In the mean time the two employees started cleaning as fast as they could. I then called the health dept again and let them know. The health worker got there shortly and found mouse feces all over the store. The health dept then closed the store down for 3 days. The story made the local paper. Several days later the manager called me and thats when I told him that I thought my wife deserved some compensation. About 10 minutes later his extermination company called me up and started yelling at me about how him and his wife are really devout christians and that we weren"t getting any money from them. He also told me that they closed the store down voluntarily. I told him that he was not being honest with me because i was there when they were told to close down or they would close them down. he then told me mouse feces was relatively clean and that my wife should get over it and that 50 years ago people ate mouse feces in their food and it was accepted. I asked him how many mice they caught and he admitted they caught over 30 the first night. I finally hung up on him. I then called up the Subway manager and asked him why he gave out our personal information and he denied it. I told him what the exterminator had said about the situation and that if they caught 30 mice in the store that he must have known about the problem or seen mice and he again denied it and said that he was only aware of 15 mice. the company has still not even called and apologized.

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