I'm a regular patron from the branch above and was persuaded to get their membership card which costs below SGD$10 and entitles you to a 10% discount (stated on card). TThe elderly female staff added that i'm entitled to even 15%, depending on promotions, just by showing the useless membership card. I'm a fool for trusting her words.
This is totally untrue as i'm only given 10%. When i realise that they give 15% vouchers with every sandwich, i was dismayed when i realise that my 3 sandwiches only entitle me to a miserable voucher. I was told that a voucher is given with each sandwich.
I try reasoning that i may as well buy per sandwich in 3 separate receipts, but guess what? She added in her own free words that One person can only get a voucher, regardless on how many sandwiches he buy in a day. So im assuming i'm a under-valued customer that is restricted to a one sandwich promotion discount voucher, despite me eating subway for 2 meals at different time within a day, and ordering at least 2 sandwiches per meal.
Well, im pissed not with your miserable additional 5% discount, but how subway and your staff is taking me as a fool, with their twisted words and forceful explanations. Well, i like your food but that doesn't make me fool! I'm never going to step inside a subway outlet again and your membership card is now in the bin for good.